(Closed) Hopefully this isn't par for the course

posted 6 years ago in Dress
Post # 3
37 posts
  • Wedding: August 2013

Sorry to be blatant … but yes, I can imagine. In my area a 1hr appointment is pretty standard. People giggle for various reasons (nervous giggle, trying to be nice giggle etc.). The fact that this alone was enough for you to complain about, would have sent a strong signal to the manager that you are a potentionally difficult customer that they’ll need to walk on eggshells around. I can guarantee you that they didn’t suggest you go to another shop because they are rude, but because they are afraid that they’ll have to deal with a difficult customer and are trying to get out of it.

Post # 4
705 posts
Busy bee
  • Wedding: February 1993

I’m in Columbus and I’m sorry to hear about this experience… but there’s a zillion other shops here.  Give yoru money to someone who wants it.  Try Big Rock Little Rooster, Le June Mariee, Elegant Bride… heck even Wendy’s Bridal.  

Post # 5
3572 posts
Sugar bee
  • Wedding: September 2011

Hour appointments are par for the course.

Post # 6
6394 posts
Bee Keeper
  • Wedding: September 2011

Oooh, I’m a nervous giggler, too. I would definitely try other shops, but realize that one hour appointments really are standard. You can still get your money’s worth out of the drive by scheduling appointments at various Columbus stores!

Post # 7
218 posts
Helper bee
  • Wedding: June 2013

I think that place just isn’t right for you. Better to know that now than after you drive to get there…

1 hour appointments are standard and, trust me, you will be able to try on 7-8 dresses in that time… maybe more!

Post # 10
666 posts
Busy bee
  • Wedding: August 2013

The shops I’ve been to have been 90 minute appointments.  And when we’ve run over it hasn’t been a problem.

Good luck!

Post # 11
4439 posts
Honey bee
  • Wedding: January 2013 - Harbourfront Grand Hall

I’m a nervous giggler, but I hope I don’t giggle at EVERY question a customer asks, that probably wasn’t the most professional way that shop could have handled it – the shop I went to said they were flexible with time, which I feel all shops should be.  They shouldn’t have told you you have only 60 minutes, sounds like they were trying to rush you into making a dress decision, which could lead to regret!  I agree with PP’s go to another salon!

Post # 13
450 posts
Helper bee
  • Wedding: May 2013

@Nixie0213:  FWIW I would have been annoyed with the first shop also. When I am spending a lot of money I want someone reassuring and confident. I ordered my dress back in June. I was told it would be in sometime in Oct. I called to check on Friday, I was told the shop manager would call me back, I called again today (tuesday) because I had not heard back. She appologized and was waiting on a ship date from the designer. But that it was on schedule for the end of the month. I told her that I was OCD and just trying to be on top of things and she reassured me that I was doing the right thing and should I have any other concerns I could call. She would also let me know when she got a concrete ship date from the designer. I felt much better. THAT is the kind of shop you want.

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