(Closed) Hotel venue trying to change price of rooms for guests; what to do?

posted 5 years ago in Venue
Post # 3
Member
7736 posts
Bumble Beekeeper
  • Wedding: November 1999

@mordantmaxim:  Ask her to forward the email she sent. From that you can check the exact time she sent it, as well as searching for an exact phrase. It is possible it got filtered as spam, however.

Anyway, if she hasn’t spoken to the manager yet, no need to panic. Just politely ask her to check with the manager. Hopefully that will resolve it. But if not, contact the manager yourself. I’ve had this before. Invoice from secretary arrives for X dollars. I say, “but we were quoted Y dollars”. Secretary checks, manager confirms we were quoted Y, and it’s all good.

Post # 4
Member
2781 posts
Sugar bee
  • Wedding: October 2013

The problem with waiting to book your room blocks is that prices rise, and prices always vary at hotels based on time of year. So you were quoted a price initially, which would have liekly been the price if you set it up then, now their room rates are obviously more and you had nothing contracting the hotel to the inital quote months before. I think you have to suck it up and accept their price or find another hotel.

Post # 6
Member
2781 posts
Sugar bee
  • Wedding: October 2013

If you feel they are just trying to screw you over, then look up different hotels and shop around, it’s your best bet to get the best deal for your guests.

The topic ‘Hotel venue trying to change price of rooms for guests; what to do?’ is closed to new replies.

Find Amazing Vendors