(Closed) How do I deal with this rude and incompetent person?

posted 7 years ago in Career
Post # 3
162 posts
Blushing bee

I would reply back, cc the email to the supervisors, and say: “I’m sorry, I think you must have made a mistake. I have previously received nothing pertaining to this matter and I have no idea what you’re talking about. I would be grateful if you could provide more details so that we can resolve the issue asap.”

This casts HER in a bad light, since it’s clear that you have no idea what she’s on about and she must have made a mistake. As it stands, it looks like you know all about it and it’s your fault. You have to clarify that you know nothing about this and you believe the mistake is hers.

Post # 4
5977 posts
Bee Keeper

To be honest, kill her with kindness. I know it’s so hard, but there’s a woman here who is very similar to her. She just doesn’t want to do her work, and tries to push a lot of it off on me. Luckily, my boss is on to her and is on my side, so when something happens, I just email her…let her know what the appropriate action item is, and copy both my and her boss. 

If you need to, write back to this email and copy all and just say, “Dear lady, I’d like to discuss this further with you. When you have a free moment, please give me a call.” Then when you’ve discussed and find out that it’s her error, respond to all again and say, “Per our conversation, ABC shouldn’t have been filed and this matter is resolved. Thanks so much for your time.”

That way, it looks to your supervisors that you’re trying to resolve the problem intially, and that you’re following through with whatever it is. But then also redeems you and makes her look like she jumped the gun without you being rude about it. 

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