Post # 1
Does anyone have any suggestions on what to say to a wedding vendor you no longer want to use? This is complicated by the fact that they were actually offering their services for basically no cost, so I can’t say its a cost issue. They were so terrible that my fiance and I are now hiring new photographers. I’d also rather not emphasize my dissatisfaction with their service because I don’t want to cause any bad blood and get into any disputes (they also work closely with my florist in general and may even be friends and i dont want that relationship to be affected). If anyone has any advice I would be so grateful! Thanks!
Post # 3
i would just say that stylistically you decided to go a different route or maybe that you received a generous offer from a family member for photography (some sister’s cousin’s brother’s daughter yadda yadda that you can’t refuse) sorry but it’s family hope you understand, we thank you for your work so far and unfortunately will be going another route. doesn’t matter if the excuse you use is true or not, just be polite about it and don’t tell them you’re dropping them because they suck.
Post # 4
Just keep it professional. I’d say someone else that you didn’t realize was available now IS and you had always wanted them as your photog. They may take it personally but you can’t give up having the pictures you want on your day so you don’t possibly offend a photographer. Thank them and just be apologetic, regardless of how awful they were. People get cranky when they lose business 🙂
Post # 5
I dis-engaged my makeup artist and i was honest – after i paid for TWO trials, i still was not happy with her way of applying my eye makeup
So after the 2nd trial, i said “thank you for your time, here’s the money, i will not be needing your service on my wedding day because i’m looking for an artist who can do x-and-x for my face”.
photog – oh that is even easier! since it’s free, just say “thanks for your time and generousity to help us for free. our bugdget loosened up a bit and our parents are hiring another photog for us” or make up something. or, if you want to be honest and help their future business, just be honest:
“to be honest, even tho i truly appreciate your service, i am not looking for the photog style you have. i have decided i like x-and-x styles better and therefore will not need your service on our wedding day” say somethign like i’d be happy to refer you to friends who are looking for photogs, blahblahblah.
Post # 6
I’d go with “thanks so much, but we’ve decided to go in another direction artistically. We really appreciate your time and will be keeping you in mind for future events”.
Post # 7
thanks everyone for these helpful suggestions!!!
Post # 8
Say your parents or Future In-Laws surprised you by getting a photograher you really wanted but didn’t think you could afford as a wedding gift.