Post # 1
We did not have a really good experience with our DJ and are planning on writing a letter to the company to explain what happened and express our dissapointment. We dont want anything back but want to inform them of what happened. Long story short he did keep people dancing but the lights werent what they were supposed to be and he talked badly (maybe joking but still), about us to our friends. The biggest disappointment for me was that he played the wrong song for my processional (it was supposed to be the theme from the Princess Bride and he played a different song from the movie)
Our wedding was June 20th and we didnt get back from our honeymoon until July 2nd and didnt want to deal with it before we got back. It is too late to send a letter? How late is too late until it looks like we didnt care as much as we do?
Post # 3
- Wedding: August 2009 - St. Thomas of Villanova Church & the F.U.E.L. House
I definitely don’t htink it’s too late — your wedding wasn’t even a month ago!
I’m sorry to hear about your DJ issues.
Post # 4
It is definitely not too late. Send that letter away!
You may also want to consider writing vendor reviews at project wedding and yelp so that you can help other brides avoid a similar experience.
Post # 5
It’s never too late, especially if you’re not expecting anything back from them. Write the letter and move on. I’d also warn others about the service provided.
Post # 6
I would definitely send a letter! I wouldn’t think it would even be too late 3-4 months after your wedding. I also agree with GaBGal. Definitely start to write reviews after you get a response from the DJ. You’ll want to prevent this from happening to other brides (I know I used Yelp a TON while researching vendors).
Post # 7
I would write a review but I work with this company at other events. I dont want to write a bad review on the company because they are great, I was just disappointed with the DJ we selected. My boss is writing a letter to the president of the company to let him know that while we refer them and like working with them, we do not want this particular DJ to be working with anyone we refer. He tried to treat us like friends instead of clients because he assumed since I was "in the business" that I wouldn’t mind. He told my friend I was a perfectionist (I had talked/emailed him like 3 times in the entire year before our wedding) and he told my mom that once Id had a few drinks in me I was easier to deal with. Its upsetting to me that he would say that because there were a couple things that went wrong and I didnt say one thing to him that evening because I didnt want to make a big deal about it and let it ruin my evening.
Post # 8
Ah, now that we know you’re in the same business, that’s a different story. What a crappy situation, and how awful he told your guests those things!
I think the letter your husband is drafting is entirely appropriate. I’m sure you know this, but I would also include the details of what this DJ did. I’m sure the president of the company wouldn’t be happy to hear that. And at the same time, they can’t fault you for complaining, but you’d still like to work with this particular company despite of what happened.
Post # 9
If I were in charge of the DJ company, I would want feedback on my employee’s (especially since you had a negative experience). I would make the letter as non-emotional and professional as possible and point out both good and bad things about the experience (but leave none of your frustration points out).
I cringed when I read what he said about you 🙁 SO inappropriate to talk smack!!
Post # 10
You are right to send a letter and definitely the time frame is appropriate as well. He was unprofessional and rude. Props to you for handling it so graciously!
Post # 11
I definitely don’t think it’s too late to write a letter to express your disappointment. I’m sorry things didn’t work out the way you’d hoped. 🙁 I think the DJ would have been more professional with you considering you’re in the business. Like you mentioned, you have an impact on referrals–I’d definitely steer anyone clear from this dude!
Post # 12
- Wedding: August 2009 - Bernardo Winery
I’m glad your boss is sticking up for you, that is awesome! I think you’re handling this situation very well. I’m really sorry about your DJ though.
Post # 13
That’s a difficult situation given that your work intertwines with him. When my friends got married last year their DJ was a guy the bride and I had known in high school. (He worked at our school). At her wedding he played the intro song and the first dance song that they requested, then he played random stuff that I was surprised about but I thought well maybe that’s what her hubby’s friends want to hear (she wasn’t dancing to them and neither was I).
When I talked to her after her honeymoon she said she was so upset about the music he played, it was not at all what her & her hubby asked for. It was a few guests going up to him over and over all night asking for songs that were not "their style" and he played them without asking the bride or groom.
I do think you need to let him know that you were not happy, obviously it’s not going to change anything for you, but it (hopefully) will help future customers of his.
I know this is super cheesy….but in my last company one of the big "buzz-statements" was "Feedback is a gift".
Post # 14
Write the Letter! I’m glad your boss is writing one as well because if refered someone to this company and ended up with the same Dj you had then it would look bad on you and your company. I would also personally confront the DJ as well because of what he was saying about you, but thats just me. Maybe I’m fed up with Dj’s (as outlined in a previous post) so I wouldn’t mind confronting them.