(Closed) How long before I call? Suspicious dress shop.

posted 8 years ago in Dress
Post # 3
Member
640 posts
Busy bee

I would call the day after they said it would ship to confirm shipment. They have given you every reason to be suspicious. Good luck!

Post # 4
Member
3762 posts
Honey bee
  • Wedding: May 2010

They should be able to give you some type of confirmation.  I would be calling asap.  I would ask for proof that the order was placed (date/time etc) and confirmation of when the dress shipped/ships with a tracking number. 

 

Post # 5
Member
5388 posts
Bee Keeper
  • Wedding: December 2010

I think you should call them. It won’t hurt anything. I hope everything works out for you!

Post # 6
Member
640 posts
Busy bee

@cazos, good idea to get a trackign number!

Post # 8
Member
814 posts
Busy bee
  • Wedding: June 2010

i would call!!

Post # 9
Member
459 posts
Helper bee
  • Wedding: June 2010

I would definetly call, especially if you’re having suspicions about they way they run their business. It sounds like they told you that they would order it, but decided to order a little later. It is known that some stores do actually do this. If they can’t give you a tracking/ confirmation number I would start thinking of plan b. I had something similar to this and it turned out that I will most likely not get the dress. So I’m getting a refund and took my business else where. Good luck!! I hop eit works out for you better than it worked for me!!!

Post # 13
Member
2201 posts
Buzzing bee
  • Wedding: August 2010

Yay! Glad to hear everything ended well!

Post # 14
Member
6661 posts
Bee Keeper
  • Wedding: May 2010

So glad to hear everything worked out for the best!! 🙂

I had a very similar situation happen with my bridal shop and it also turned out for the best. Turns out with so many brides placing orders about 1 year out from their weddings sometimes the shop will push an order back without telling the bride or explaining it in a clear easy to understand way. I think they are vague on purpose in order to avoid confrontation.

My only regret as far as the dress purchase was that I didn’t lie about my wedding date. I thought about it then decided to be honest and I got kicked in the end. My dress for my June 12th wedding JUST ARRIVED YESTERDAY. I mean, that’s less than 6 weeks out. Forget time for alterations, I want to see if I still like it in my actual size!! I was having nightmares every night for the last month and calling the shop every day and they couldn’t help me. I placed my order on August 8th!!!

Post # 16
Member
35 posts
Newbee

I had a similar problem…the shop kept telling me excuses and kept pushing off the arrival of my dress. so I contacted the Manufacturer (the dress designer) and I talked to them directly. Although they did not expose details, they did follow up on my dress.

In anything you do, just be firm! YOu ahve the right!

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