(Closed) How long did it take for you to get your wedding video back?

posted 6 years ago in Photos/Videos
  • poll: How long did it take to receive your wedding video?
    Less than a month : (1 votes)
    6 %
    1-3 months : (5 votes)
    28 %
    3-6 months : (8 votes)
    44 %
    Longer than 6 months : (4 votes)
    22 %
  • Post # 3
    Hostess
    16215 posts
    Honey Beekeeper

    Hmm. Ours was ready just recently, at about 4.5 months. With your six-month mark being so soon, you may want to be a little more assertive with your videographer, considering your contract says “up to” six months. Maybe they can give you an extra copy of the video or something to make up for the extra time? Don’t be afraid to stand up for yourself though!

    Post # 5
    Member
    693 posts
    Busy bee
    • Wedding: July 2011

    Our video package was basically for an approximately 2 hr highlights video, professionally edited.  It came just around the 4 month mark and was very nice.

    Post # 6
    Member
    33 posts
    Newbee
    • Wedding: October 2005

    Given that you got a response back from your videographer, I’d try to be a little patient with him. At least he’s keeping you informed of his progress. If you’re next in line, maybe it will be a week or two over the contracted time, but you don’t want him to rush it out the door for the sake of having it on time, right?  Be glad that at least he’s not avoiding your emails and calls like some of the other videographers bees have complained about on here. Make threats or ask for something to compensate when he’s REALLY late or doesn’t respond back promptly.

    Post # 8
    Member
    33 posts
    Newbee
    • Wedding: October 2005

    If he’s ignored you, then that’s a whole different story. It’s one thing if he is behind on his work and being up front and honest about it with you, but it’s another to ignore you. The reason I suggested being patient is because you never know what is happening on their end.  My sister got her video back earlier than her 6 months contracted date, but my best friend, who used the same company, got her video back later. There was a death in the videographer’s family that put him behind in his work, but he let her know that it would be late and gave her an approximate time. She was okay with that because he was in contact with her from then until she got her video back. I think 6 months is pretty standard, at least that’s what my sister was told by everyone she met with.

    Post # 9
    Member
    12 posts
    Newbee
    • Wedding: June 2009

    I’d say anything under 6 months in pretty normal (but kind of on the long side). When I write up our contacts, I have it set to 8 – 10 weeks. No matter how long your contract says, you should make sure to get an update once in a while.

    [self promotion removed]

    Post # 10
    Member
    11343 posts
    Sugar Beekeeper
    • Wedding: May 2009

    The videographer, which was reccommended by our venue, told us approximately one month.  However, it took more than nine months.

    Post # 11
    Member
    627 posts
    Busy bee
    • Wedding: July 2011

    Still waiting… They told us 6-12 months, and we are almost at 5. I’m thinking it will be closer to the 10 or above month mark since we haven’t even got wedding photos back yet!

    Post # 12
    Member
    12 posts
    Newbee
    • Wedding: June 2009

    @Catherine: That would be driving me nuts!!! (I’d want to see everything so badly!) Honestly I get so giddy even just editing a wedding that I feel like I want to get them done right away! Not to mention, it reflects very positively on you as a professional to get your work done in a timely manner. You’d think they’d want that! Hopefully it’ll all be worth the wait in the end. 🙂

    Post # 13
    Member
    1660 posts
    Bumble bee
    • Wedding: October 2011

    I voted for less than 1 month, because technically my video was done at that point, I just took forever in getting him the songs we wanted used in it. I got the video about a week after I gave him the songs, so about 6 weeks after the wedding. That being said, my wedding was in the fall, which might have been a less busy time. It was also in a small town, so I don’t know how busy he gets…

    I’m sorry it’s taking so long to get your video! What an agonizing wait! I hope you get it soon!!!!

     

    Post # 13
    Member
    1 posts
    Wannabee
    • Wedding: August 2014

    its been six months, and our video is next in line!! Which means it hasnt even been started on!!! Although I get quick responses from the videographer, it does not help much with the fact that the video is nowhere near ready. I understand getting behind schedule or being extra busy, but I wish I was told about the timeline ahead of time. 

    Post # 14
    Member
    663 posts
    Busy bee

    Ugh I’m dealing with the same problem. My wedding was August 31st. Our highlight video was online on November 3rd (2 weeks later than they promised) but they didn’t even tell me about it until a few days later. It’s just a link on their vimeo account not a personal download link which is really annoying. My final copy was supposed to be done before NYE, it is now almost a month later and still no idea when it will be ready. I’ve emailed our company probably once a month to ask a random question about the video, just to kind of keep it on the front of their mind. I told her that they are breeching the contract and she just acknowledged my frustration and didn’t even apologize even though I was very polite. I asked if we could have it before our 4 year anniversary which was 3 days ago and she said they will try but of course that didn’t happen. No idea what the status of my video is. I’m just very anxious because the highlight video came out amazing, but I’m really not happy with their lack of timeliness. 

    • This reply was modified 3 years, 2 months ago by  natassiakay.
    Post # 15
    Member
    663 posts
    Busy bee

    Update: I got my final video the first week of February. I’m happy with it but it’s not as perfect as the highlight video. It was worth the wait and I’m so glad we have it but they didn’t necessarily put everything at the reception in the order that it happened but other than that I really love it. 

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