Post # 1
I was just wondering how long you all have given prospective vendors to get back to you. I’ve found that almost everyone we contact, DJ, florist, venue, baker etc seems to take forever to respond! Like we’ve met with a few florists and have decided on the one we want to go with. FI and I took awhile to make our decision, and I e-mailed the florist 2 weeks ago to make sure she’s still available on our date and who we would make the deposit cheque payable to, and she hasn’t replied. We really want to go with her because her quote was way less than the other florists we went with because she does flowers out of her home as opposed to out of a store. Plus she’s not as well established in the business.
Same with the bakers we’ve contacted about initial consults. I’ve heard rave reviews about this one baker, her cakes look amazing, she doesn’t have a phone number on her website and I e-mailed her a week ago with a time we could meet with her and she hasn’t replied. She did respond to my initial inquiry pretty quick, telling us the dates she was available to meet, but then when I wrote back and said “Ok we can meet on X date, please let us know where you want to meet and if that still works for you” she never replied.
I don’t really want to start all over with interviewing florists and we’re running out of time to try finding someone else, but at the same time, we saw 4 florists, 3 gave us similar quotes while the one who isn’t replying quoted us almost 1/2 to 1/3 the price! I don’t really want to spend way more on one of the other 3 florists we saw…
I apologize as well if this is in the wrong place, since it’s about a bunch of different vendors I wasn’t really sure where to put it!
Post # 3
@futuremrste: Sounds like the florist is cheaper for a reason. I have to say, going with the cheapest isn’t necessarily the best idea… if someone is markedly cheaper there’s often some sort of reason behind it!
There is no way I’d be working with a venodr who took two weeks to respond when they’ve got an opportunity to secure your business (and hence $$$). I wouldn’t even wait five days. I fell in love with the vendors I’m using because most of them reply within the day, some even do that on weekends! I guess it just comes down to how patient you are and if you are prepared to spend a bit more money, but I find good communication is just as important as a good final product. I don’t want to be getting down to the wire and riskin not being attended to properly.
Just my two cents though!
Post # 4
The vast majority of vendors I contacted got back to me within 2 days or so. Many before that.
Post # 5
- Wedding: September 2013 - The Gables at Chadds Ford
For the vendors you can contact by phone, I would try calling them, or even stop by their store if possible. Even though e-mails are my preferred way of contact, some people are just not good with that. Our venue manager was the worst- I found that phone calls were better. Also, remember that many of these vendors may be overwhelmed with upcoming weddings, especially if they have great prices, they are probably still up-and-coming vendors perhaps with less staff or less experience. I think it never hurts to send a follow up e-mail. You have plenty of time though if your wedding is in November. Everything will turn out fine in the end! 🙂
Post # 6
@goingtotherooftopoflove: I get where you’re coming from. I figured the difference in cost at least with the florist was because she worked out of her own home (so she doesn’t have to pay rent and what not for a store) and doesn’t have any employees.
Plus part of the reason we wanted to go with her is because she sources her flowers closer to home than the other florists. She deals mostly with greenhouses within Canada as opposed to all the other florists who source their flowers from South America. I’d imagine it costs less to ship flowers from Ontario to Manitoba than from Columbia to Manitoba!
It’s a HUGE difference though, (she quoted us around $1500 for flowers while the next cheapest was just over $3000, the highest quoted $4000). And now that I know they can be done for $1500, I don’t really want to spend twice as much. FI already thinks $1500 is too much to spend on flowers anyways and we’re not even doing anything too fancy 🙁
It seems though that almost every vendor we’ve contacted takes a lot longer than I expected to get back to me. I’ve been dissapointed by pretty much everyone we’ve contacted.
Post # 7
If they don’t get back to me within 2-4 days, I’m not likely to retain their services. I realize it’s difficult to juggle new clients with wedding season, but I typically spend that time scouring the web for a better or more unique deal. If they take longer than 4 days to get back to me, chances are I’ve found someone new, emailed or called them, and they got back to me already.
Post # 8
Agree w/ PPs. If a vendor takes longer than 2 days or so to get back to me, doesn’t apologize giving a good explanation, and didn’t have some auto-reply notifying me that they were unavailable until x date and I could contact someone else in the meanwhile, I probably wouldn’t work with them. That lack of professionalism might get you in the end on something significant when it really matters.
Post # 9
@futuremrste: phone calls and emails were returned in 1-2 days.
when i decided to go with someone and asked for a contract, email attachment contracts also came in 1-2 days, snail-mailed contracts took about a week to arrive.
i had no issues with vendors being non-responsive.
when i was shopping for vendors or calling around for an idea of pricing, if someone didn’t get back to me in what i thought was a reasonable amount of time, i moved on to the next.
Post # 10
@futuremrste: I just had the exact same dilemma with my florist. She still hasn’t responded and it’s been nearly two weeks. I’ve already had a consultation and everything. Luckily, I found another one quite by accident – I was looking at photos of my venue on Instagram. I e-mailed this one and they have already gotten back to me TWICE in the past two days. Same thing goes for my invitations vendor – she usually gets back to me within a day or two and posts stuff to me fairly regularly (samples, paper selectors, etc). I agree with everyone else – go with someone more professional!
Post # 11
Typically a day or two. With the caterers sometimes it’s a bit longer.
I’ve done very little by phone; most of it has been over e-mail. I like having an e-paper trail so I can remember who I talked to and when, and what questions have already been asked.
Post # 12
Ive gotten a mixed bag, I have one that responded from that day to 2 months later!
Post # 13
Well the florist at least got back to me yesterday. I decided to give her the benefit of the doubt since the first few e-mails I sent her were returned promptly. I called her and she e-mailed me within hours, apologized and said she had read our e-mail where we asked if she was still able to do our wedding and who to make the depoist payable and started to reply, but figures she must have gotten a phone call and forgot to finish replying. Given that it’s never happened before, and she literally got back to me within hours of my phone call we’ve decided to book her. I’m 99.9% sure though that the baker we haven’t heard from is out of the running (FI still wants us to find someone cheaper than the 2 bakers we’ve seen so far, we have a 3rd appointment on the weekend, but both bakers are still within budget so we may just go with one of them.