(Closed) How long does it take for prospective vendors to get back to you?

posted 4 years ago in Logistics
Post # 3
2196 posts
Buzzing bee
  • Wedding: March 2014

@futuremrste:  Sounds like the florist is cheaper for a reason.  I have to say, going with the cheapest isn’t necessarily the best idea… if someone is markedly cheaper there’s often some sort of reason behind it!  

There is no way I’d be working with a venodr who took two weeks to respond when they’ve got an opportunity to secure your business (and hence $$$).  I wouldn’t even wait five days.  I fell in love with the vendors I’m using because most of them reply within the day, some even do that on weekends!  I guess it just comes down to how patient you are and if you are prepared to spend a bit more money, but I find good communication is just as important as a good final product.  I don’t want to be getting down to the wire and riskin not being attended to properly.

Just my two cents though!

Post # 4
9149 posts
Buzzing Beekeeper
  • Wedding: September 2013

The vast majority of vendors I contacted got back to me within 2 days or so. Many before that.

Post # 5
186 posts
Blushing bee
  • Wedding: September 2013 - The Gables at Chadds Ford

For the vendors you can contact by phone, I would try calling them, or even stop by their store if possible.  Even though e-mails are my preferred way of contact, some people are just not good with that.  Our venue manager was the worst- I found that phone calls were better.  Also, remember that many of these vendors may be overwhelmed with upcoming weddings, especially if they have great prices, they are probably still up-and-coming vendors perhaps with less staff or less experience.  I think it never hurts to send a follow up e-mail.  You have plenty of time though if your wedding is in November.  Everything will turn out fine in the end! 🙂

Post # 7
662 posts
Busy bee

If they don’t get back to me within 2-4 days, I’m not likely to retain their services.  I realize it’s difficult to juggle new clients with wedding season, but I typically spend that time scouring the web for a better or more unique deal.  If they take longer than 4 days to get back to me, chances are I’ve found someone new, emailed or called them, and they got back to me already.

Post # 8
1773 posts
Buzzing bee
  • Wedding: July 2014

Agree w/ PPs.  If a vendor takes longer than 2 days or so to get back to me, doesn’t apologize giving a good explanation, and didn’t have some auto-reply notifying me that they were unavailable until x date and I could contact someone else in the meanwhile, I probably wouldn’t work with them.  That lack of professionalism might get you in the end on something significant when it really matters.

Post # 9
8141 posts
Bumble Beekeeper
  • Wedding: October 2013

@futuremrste:  phone calls and emails were returned in 1-2 days.

when i decided to go with someone and asked for a contract, email attachment contracts also came in 1-2 days, snail-mailed contracts took about a week to arrive.

i had no issues with vendors being non-responsive.

when i was shopping for vendors or calling around for an idea of pricing, if someone didn’t get back to me in what i thought was a reasonable amount of time, i moved on to the next.

Post # 10
100 posts
Blushing bee
  • Wedding: September 2013

@futuremrste:  I just had the exact same dilemma with my florist. She still hasn’t responded and it’s been nearly two weeks. I’ve already had a consultation and everything. Luckily, I found another one quite by accident – I was looking at photos of my venue on Instagram. I e-mailed this one and they have already gotten back to me TWICE in the past two days. Same thing goes for my invitations vendor – she usually gets back to me within a day or two and posts stuff to me fairly regularly (samples, paper selectors, etc). I agree with everyone else – go with someone more professional!

Post # 11
1448 posts
Bumble bee
  • Wedding: October 2013

Typically a day or two.  With the caterers sometimes it’s a bit longer.

I’ve done very little by phone; most of it has been over e-mail.  I like having an e-paper trail so I can remember who I talked to and when, and what questions have already been asked.

Post # 12
384 posts
Helper bee

Ive gotten a mixed bag, I have one that responded from that day to 2 months later!

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