Post # 17
I downgraded my service over a year ago before all this pricing drama. I had the package with the 3 DVDs, then went down to one at a time. Now, I just get the online streaming, which I may actually cut soon. I don’t have local or cable TV, so it’s a nice change of pace, but I find myself watching Hulu.com or the network channels (ABC, NBC, etc.) online more than anything now.
Post # 18
We downgraded to just the streaming. We didn’t get DVDs very often and figured if we wanted to we could use the Blockbuster Express up at our gas station. $1 rentals!
Post # 19
@Aubergold: they’re gone from Canada. Or at least the city I’m from. 🙁 We loved actually going and renting movies. so sad.
Post # 20
We didn’t cancel, only because even with the price change, Netflix is still the most affordable and customizable option available to us.
Post # 21
We actually just cancelled the streaming. We live in a rural area that doesn’t have broadband yet nor can I access wifi so we do the 1 DVD at a time.
Post # 22
Seems like netflix has lost quite a bit by raising the prices!
Post # 23
We dropped everything because we were so annoyed with Netflix. We were customers since almost the very beginning but lately they really got on our nerves so we had to cancel on priciple. I think I read somewhere they ended up losing 800,000 customers or something like that. Hopefully this will teach them to pay more attention to their customers and not just stats!
Post # 24
I actually just cancelled the DVD part a few days ago. We kept the streaming, but when we want to see a movie we usually just pick one up from Redbox. The last Netflix DVD we had, we held onto for about 2 months! So not good use of the money.
While I understand they hadn’t increased prices for years, I think it was to large of a price hike to make at one time. In my opinion they would have done better to slowly raise prices over the course of a few years as I think they would have held onto more customers.
Post # 25
We downgraded to streaming only, but we’d been planning to do that for awhile (the same 3 DVDs had been sitting in our living room for over a year, but we watch netflix streaming almost every single day). I didn’t really begrudge them the price increase because I follow business news and knew that it was getting harder for them (and hulu and other legal streaming providers) to negotiate rights with networks and studios. It was more about getting my butt in gear to stop paying for something we never used.
Post # 26
We’re streaming only. We had the DVD option back when it was like, $2 more, but we hardly ever used it. Now we rent movies from Redbox and stream from Netflix.
Post # 27
I think the problem was there was no pre-announcement for people to get used to the idea. And people are reacting to the way it was handled less so than the actualy price increase.
If they wanted to survive they had to change their pricing structure, they just addressed it with their customers very very poorly. It is still a good value and provides a good servicve- and in reality for some people that only use one service or the other saves them money.
We didnt change anything because we use both services (and dont have cable at all) so its still cheap for us.
Post # 28
I considered it– not because of the price but because they were splitting up their streaming and DVD services, and losing Starz (its best source of streaming content).
unfortunately, other streaming sites are not as good as netflix yet. as soon as amazon streaming gets up to speed, I’ll probably cancel netflix. besides, it will get me off my butt so I can start patronizing my local “mom and pop” DVD rental place again.
Post # 29
We canceled, partially due to the increase…but mostly because we had a terrible habit of keeping the same DVDs for months at a time.
Post # 30
We’ve always been streaming only and frankly, I don’t consider that a downgrade! Getting DVDs in the mail seems positively archaic to me. I looooove my streaming Netflix!
Post # 31
We’re getting rid of the streaming and just keeping the DVD option. We’ve been noticing that there is never anything we want to watch on streaming. Everything is old and random. So I guess it wasn’t due to the price hike but yeah, we downgraded.