(Closed) how much can you expect a wedding planner to do

posted 6 years ago in Reception
Post # 3
Member
808 posts
Busy bee
  • Wedding: May 2014

If she isn’t doing what you are PAYING her for, then tell her thanks but no thanks. There are plenty of wedding planners who would jump through hoops for you.

Post # 4
Member
6743 posts
Bee Keeper
  • Wedding: June 2014

hrm – you hired and paid for and signed a contract with a wedding planner that is separate from the onsite wedding coordinator at the resort?

Post # 6
Member
6743 posts
Bee Keeper
  • Wedding: June 2014

@newname_99:  Yes, you can and you can ask for a refund if she’s breaching the contract.

What were the terms that you agreed upon in the contract?  Did you sign one?

Post # 9
Member
5001 posts
Bee Keeper
  • Wedding: September 2013

It depends on what the contract says. I assume you signed a contract? How much did you pay her? What did she agree to do before you hired her?

Post # 10
Member
942 posts
Busy bee
  • Wedding: July 2012

Initially, our planners were really involved for our Destination Wedding, which was far less work than your 100 guest catholic ceremony & reception I will add, and sent us suggestions for the venue, photographer, music etc. within the first few weeks of contacting them. Basically I knew whomoist the vendors were before any $ was handed over as the vendors costs were incorporated into coordinators quite. Once all the vendors were booked (about 5 mths before) we didn’t really talk with them for ages until about 6 weeks out which was when minor things like decorations, centrepieces etc were discussed. Just make sure all the vendors are locked in now, including your priest (!) She sounds a little blaise, but I’d say that if other brides were happy, you can trust her to pull it all together on the day. If you’re not happy with her suggestions, then say No and tell her to keep looking. Good Luck

Post # 11
Member
6743 posts
Bee Keeper
  • Wedding: June 2014

@newname_99:  I would say to be on top with her.  If you aren’t happy with her services, write her an email detailing what you expected she would do for you when you signed the contract (even if it wasn’t detailed in the contract!) and say that if she cannot meet your expectations, that perhaps she should give you a refund and you will find another coordinator or do the work yourself, as you have been since her work has been less than satisfactory.  Ask if she can follow up with a phone call and/or an in-person visit. 

Post # 12
Member
3267 posts
Sugar bee

I also think that if you didn’t investigate enough, that isn’t really her problem.  She is fufilling the contract as you have signed it.

It is unfortunate that she isn’t doing what you wanted her to, but if you never told her that, it’s not really her fault.

It sounds like it may be a very expensive lesson learned.

Post # 14
Member
6743 posts
Bee Keeper
  • Wedding: June 2014

@newname_99:  Yes, it’s definitely not too late to outline your expectations at this point.  I’m sure they’re based off some sort of conversations you had with her, too. 

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