(Closed) How much contact did/do you have with your venue during wedding planning?

posted 5 years ago in Venue
Post # 3
Member
85 posts
Worker bee
  • Wedding: July 2017

We booked our July 2017 venue in March 2016. Only my Fiance and I went to look at it prior to booking. The venue is an hour away from where we live. Since that time, there was a bridal fair in the area of our venue so I contacted them and asked if I could show my mom and sister the ceremony and reception areas, which the coordination was happy to do. My Fiance and I went and spent the day there on the one year count down. We are getting married July 1st, which is Canada Day up here. So we wanted to see how busy the area was and make sure we could see the fireworks from our reception venue.

I think I have emailed the sales coordinator there at least 4 times with questions (table dimensions when I was buying runners, asking about green space usage when I decided I wanted yard games, menu and tasting and then a whole bunch of random questions). The lady I’m working with is great though, she sends us a personal email each time she’s out of the office letting us know she’s going to be away beforeahand.

Post # 4
Member
8 posts
Newbee
  • Wedding: February 2017

I email questions to my venue all the time, and I have been out to my venue a couple of times after booking as well 🙂

Post # 6
Member
3662 posts
Sugar bee
  • Wedding: April 2017 - City, State

We booked in June and we’ve been in constant contact with the venue since. Many questions asked and emails exchanged. If I have a question I ask it and get a response by the next day, maybe two days. If I didn’t have that kind of communication with the venue I would switch venues.

Post # 7
Member
1005 posts
Bumble bee
  • Wedding: May 2017

Honestly, I have found venues to be the worst.  I went to see so many that took forever to even set up an appointment with.  We finally picked one, signed the contract, sent the deposit, and haven’t talked to them since.  My coordinator has worked there plenty of times, so I just ask her any questions.  I don’t even want to deal with the lady at my venue, and she was honestly the least sucky of all the venues we looked at lol.

Post # 8
Member
13 posts
Newbee
  • Wedding: December 2016

I’ve been to my venue twice since our first walk through and booking and talk to my coordinator at least once a week! 😬 

Post # 9
Member
106 posts
Blushing bee
  • Wedding: September 2016

My venue was wonderful. I live out of state so ended up booking it without even seeing it.  I saw it 3 times total between booking and the actual day.  I asked a few vital questions as needed, and was always responded to within a few hours.  As the wedding drew closer, I was constantly in contact with my venue coordinator (she was my DOC too), but they should be at your disposal, for sure. 

Post # 10
Member
378 posts
Helper bee
  • Wedding: September 2017

I have never been to the my venue and have not heard from them or reached out to them since we booked. If I make it into town at some point before the wedding I might try and stop by, just so I can see what it looks like, but beyond trying to plan a visit like that and taking care of the rest of the payments I’m not really sure what else I would need to talk to them about…

Post # 11
Member
3452 posts
Sugar bee
  • Wedding: June 2017

View original reply
JBJ2017 :  I’m a July 2017 bride too!! We booked our venue in January 2016, and saw it for the first (and second) time in August 2016, the first time to meet the day of coordinator and actually see it in person, and the second time just to have lunch. The next time we will be  back is over Christmas for our menu tasting. And I anticipate next summer we will be back at least once more before the rehearsal dinner. I email our day of coodinator (who works for the venue, she comes with the price) ALL the time, she must be sick of me by now lol. I’m sure they are used to it though, so don’t feel bad asking a million questions is my advice! 🙂

Post # 12
Member
2343 posts
Buzzing bee
  • Wedding: December 2016

We’re getting married in December, booked our venue last October. I’ve emailed the venue a number of times since booking when I’ve had questions about things, but there have definitely been months when there’s been no contact. We had a planning meeting out there in September; we spent about an hour going through things with our coordinator and then just had a walk around the grounds before leaving. A few weeks later, we were out there again for our tasting (didnt meet with the coordinator that time, as she wasn’t in). Our final numbers, accommodation allocation, seating plan etc are due this weekend, so I’ve been emailing them a lot over the last few weeks getting everything sorted. We probably won’t go back out until the week of the wedding (we have to drop off decorations, etc) but will likely be in touch with our coordinator via email most weeks.

Honestly, they really don’t mind when or how often you contact them. If you have questions, then definitely email them (and I do recommend emailing over calling, as this way you’ll have their responses in writing).

Post # 13
Member
176 posts
Blushing bee

June 2017 bride here – we booked our venue in September of 2015; it was literally booked SOLID in 2016 so we had to bump it out a year. We saw our venue the day we booked it, and we’ve been there about 4-5 times since. They had a “grand opening” and have had a few open houses. We also took our parents there to see it one afternoon.

We talk whenever I have questions. If I email them, they usually respond within 24 hours. It is only two people running this venue so I don’t expect it to be any faster.

Post # 14
Member
1560 posts
Bumble bee
  • Wedding: April 2017

We booked our venue the month we got engaged. 

Went back twice – with each set of parents in tow to show them our choice 🙂

We head back again next month to discuss decor (doing a table layout trial etc) and menu (5 months out). 

We also head back early next year to finalise plans for the day. 

I’ve had monthly (sometimes weekly) contact with her.

BUT my venue is all-in-one. Ceremony & reception is there. PLUS the woman who owns the place is our celebrant AND they do all of the catering.

 

Post # 15
Member
167 posts
Blushing bee
  • Wedding: September 2016

View original reply
JBJ2017 :  we booked our September 2016 venue in December of 2014 😳 Between the time that we booked and the wedding, the venue completely changed their pricing structure and added a bunch of in house stuff that we wouldn’t have to rent. So we came back to walk the venue about three more times before the final walk through. We also called a few times and probably initiated 5-6 conversations via email about various things. I think venue costs are so high to compensate for the fact that there’s a lot of work that goes into planning before the day even arrives, so I never felt bad about coming back. The coordinator was super cool with it too. Don’t worry about it! 

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