Post # 1
Member
1613 posts
Bumble bee
Hi hive…just wanted to VENT
Our wedding was October 1st…..our photographer told us it would be 6 weeks for our photos to be completed. She called me 6 weeks and 1 day later saying only the edited photos would be ready and I could pick them up from her mailbox. Fine – I did so, since I needed to order Thank You’s. I was happy she got them done in time since she was having a C-section the next day. She stated she would get the rest of the photos (unedited ones) done as soon as possible…..she didn’t have to do anything with them except upload them.
Here we are, almost another 4 weeks past the 6 weeks (so a total of 10 weeks back) and NO photos. I e-mailed her last week inquiring about the photos. She told me she would have them done BEFORE last weekend. Still nothing. I’ve been noticing the last few days she has been posting tons of blogs and photos of her new son on facebook.
Am I wrong to be upset about this?
It doesn’t help that for our e-pics, she told us 2 weeks and it ended up being 6 weeks…for TWENTY photos, including some of the same ones but just black & white..
As I type this, I am getting more and more irrate.
Given, she is cheaper than others around this area – she did have us sign a contract and needs to hold up on her end of the deal. !!!!!
Post # 3
Member
2849 posts
Sugar bee
That sounds very frustrating! I know she just had a baby, but if she’s going to make promises to you, she needs to keep them. You seem like you’ve been very patient with her, but it might be time to get firm. I would tell her that if she can’t do what the contract says, then you are going to break the contract and look for another photographer.
Post # 4
Member
2699 posts
Sugar bee
An entire month past the date they were promised is not ok. I understand she had a baby, but it has been a month… Like you said, she needed to hold up her end of the contract
Post # 5
Member
1613 posts
Bumble bee
@Bichon Frise: Break what deal? Our wedding is past…. but I defintely don’t plan on using her AGAIN…this is ridiculous. I feel bad b/c we found her through my hubby’s cousin ..they used to work at the same place, but I’m sick of being patient.
Also – she is paid in full 🙁
Post # 6
Member
7286 posts
Busy Beekeeper
I would definately try to get in touch with her!
I know babies are crazy, but she should still have to a minute to send you a quick update as to why things haven’t happen as they should, or what her plan of action is!
Eeek!
Post # 7
Member
2849 posts
Sugar bee
@cherrycoke: Oh you’re right. I didn’t read the dates correctly. In that case, I would ask for a partial refund.
Post # 8
Member
347 posts
Helper bee
I’m on your side – she needs to have them done! but I don’t think any kind of threats will help – she might just end up barely editing them just to get them to you. The final product might not be what you want.
I would probably just e-mail her and find out where she stands with the pictures – half done? 75% done?? Maybe she can send you what she has finished?? (I’m thinking that may buy her some more time??)
Post # 9
Member
1613 posts
Bumble bee
I know it..thanks for listening ladies. It really ticks me off that all she has to do is upload them…not even edit any of these!!
Post # 10
Member
33 posts
Newbee
Just out of curiosity what was ur photogs name?
Post # 11
Member
1403 posts
Bumble bee
First, not all of us here are ladies 🙂
Second, this is a common issue that I have heard many times. The photographers book work right up until their baby comes, and once it comes they fall behind. This is understandable as the first 1-2 months are extremely demanding on the mother. The last thing they probably want to do is slave in front of a computer for hours and hours doing work while they are missing capturing moments with and of their new addition. I think a professional should forsee this and do the more responsible thing……stop booking work well ahead of the baby’s arrival. Then take whatever time they want/need off….and then get back into the groove.
Anyhow, I am assuming that the unedited images are the bulk of them. I don’t think they are “straight out of the camera” typically they are at least color corrected, sorted, and culled. This takes time. I don’t know what your contract states or what she delivers, but this is common.
I would contact her via phone or in person, and get a status. Then set a realistic plan and schedule for the delivery of the rest of the package. Follow up on this often, and it can’t hurt to convey your disappointment. You can be completely understanding about the birth, but she is missing deadlines set by herself, which is, IMO unexcusable.