how to accept or reject a vendor

posted 9 years ago in Logistics
Post # 3
Member
3162 posts
Sugar bee
  • Wedding: July 2010

Well think about it this way – they do this all the time. They’d rather you let them know you’re not going with them then string them along. What I did for one was play the budget card – “We’ve had to make some changes to our budget and unfortunately will not be able to use your services” – something like that. They’ll never know.

As for “acceptance” emails – that should be easy. A simple “We would love to work with you” will do the trick. It’s money in their pocket – I’m sure they don’t care how you phrase it!

Post # 4
Member
4001 posts
Honey bee
  • Wedding: June 2010

I guess I’m a jerk because I never sent an email out to tell the vendors I’d chosen someone else unless they directly asked me.  If that was the case, I said something along the lines of, “thank you so much for meeting with us.  We really liked your work but we are going with another vendor.  We’ll be sure to recommend your services to future brides and grooms!”.  Nothing formal but it got the job done.  This is a business, they’re used to rejection so its no biggie.  And with the vendors I’d chosen, we just went right into money negotiation and then once we got the a number we liked we signed the deposit check.  Easy as pie!

Post # 5
Member
2058 posts
Buzzing bee
  • Wedding: October 2010

Thank you for posting this thread – – I am meeting with a wedding planner on Monday 1/11 and although we’re meeting to talk about her services the month of the wedding – I know I won’t be using her. I haven’t spoken with other wedding planners either.  Its just her prices are higher than three others I have researched; the toughest part is that she is a friend of the gal doing my hair and makeup.  Not only that but hair and makeup gal also gave me the name of a great florist who I am using.  I feel terrible and don’t want to make it awkward for my hair/makeup gal… I didn’t want to meet on Monday but I didn’t know how to say ‘no’ without hearing her out……..

We did reject an 80’s cover band we were looking into.  We simply thanked them for their quote and let them know we were hoping for more music time (they only play a total of 2 hrs 30 min.)  We look forward to boogieing to their music should our paths cross at another event!   Cheers and Happy New Year!

 

Post # 6
Member
635 posts
Busy bee
  • Wedding: October 2010

If you meet with a vendor, and they send some kind of follow up email, I do think it is proper etiquette to send them an email to let them know you are not booking them.  Nothing is needed other than:

Thanks, [Name], for meeting with us.  We have decided to go with another [pro].  Best of luck!

As a wedding pro myself, it’s a pet peeve of mine when couples I meet with, and whom I write follow up emails to, don’t take a few minutes to just say they’ve gone in another direction.

Post # 7
Member
2465 posts
Buzzing bee
  • Wedding: August 2010

here’s part of an “acceptance” email i wrote–

“Thanks so much again for taking the time to meet with us– we really love your work and are so excited to work with you! We would love to move forward on a contract.”

and a rejection–

“Thanks so much for taking the time to speak with me a few weeks ago, and for sending this information. I’m such a fan of your work, and it was so great to hear about your philosophy and style! Unfortunately, the package that we’d want is out of our budget, and we’ve decided to go with another photographer. Sorry for any inconvenience, and all the best!”

that was wordier than some of the other rejection emails i’ve written, but that photographer spent a lot of time talking to me! however, she also did that before sending me her prices, which were astronomical…

Post # 8
Member
11325 posts
Sugar Beekeeper
  • Wedding: February 2011

I’m kind of proactive about it. When I make the initial contacts I always thank them for their info, tell them taht we’re still looking into our options and working on our budget and *if* we have any questions we’ll let them know. that way if we do want to book them we can proceed and make sure they still have our date available, and if we don’t they aren’t really expecting a call.

Post # 9
Member
1 posts
Wannabee
  • Wedding: June 2005

As a wedding photographer, I’m know I’m not the right photographer for every couple, and if I’m not right for them, chances are they’re not right for me, either.  If it’s a rejection, I don’t take it personally.

I always appreciate when a couple communicates their decision to me.  After all, we’ve all invested time to chat by phone and/or get together for a meeting, and communicating your decision allows you to feel complete and business-like about the process. 

Also, I understand that in writing a rejection it’s very easy to say it’s about the money.  I’ve done that many times, too.  When I do it, though, I usually also know that it’s something other than or in addition to the money that is the main reason for the rejection.  It’s normal for us to not want to hurt anyone’s feelings. But your real reason is usually very valuable information to the vendor.  So when you can bring yourself to be as honest as possible, you’re doing yourself and others a meaningful service.

 

Post # 10
Member
1 posts
Wannabee
  • Wedding: March 2010

HOW TO REJECT/ DECLINE A CATERING PROPOSAL BY EMAIL / IN WRITING

Mr/ Ms_____

Thanks so much for taking the time to speak with me, and for sending this information. I’ve always enjoyed the dining experience at ______________________. After having considered your offer carefully, the package that we’d want is out of our budget, we really liked your offer, but unfortunately will not be able to use your services this time, since we are going with another vendor. We’ll be sure to recommend your services to future brides and grooms, Sorry for any inconvenience, and all the best!

Regards

Post # 11
Member
1193 posts
Bumble bee
  • Wedding: June 2014

The only one I’ve had to reject so far was a photographer. I sent the following e-mail:

 

Photographer’s Name:

 
Thank you so much for meeting with us last week. I’m very sorry, but we’ve decided to go in a different direction with our photography and videography for our wedding. It was very nice meeting both of you.
 
Regards,
My name

Post # 11
Member
2 posts
Wannabee
  • Wedding: October 2016

My situation is awkward because the Chaplain this is going to mary my fiancé and I recommended a friend he knew a photographer for us. The lady sent several emails and was really sweet. Unfortunately I found a photographer cheaper that I  feel  more comfortable having him take our pictures. So now I  have to send a rejection email to the lady photographer and I’m not sure what to say. I appreciate any suggestions and recommendations. Thank you in advance.

  • This reply was modified 2 years, 4 months ago by  weddingwolf.
Post # 12
Member
1122 posts
Bumble bee
  • Wedding: September 2017 - Mississauga Convention Centre

We haven’t emailed any vendors that we haven’t chosen. We have called and made appointments with the vendors that we have chosen.

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