(Closed) How to cancel a wedding venue

posted 6 years ago in Etiquette
Post # 3
635 posts
Busy bee
  • Wedding: October 2012

@Bears-bub:  Do you really think you’ll get the $1000 back? I’d be surprised if that’s an option.

You’ll need to read your contract carefully. Some venues I looked at had a clause that said if the reception was cancelled within X months, I’d be liable for 50% of the lost revenue.

Post # 4
2616 posts
Sugar bee
  • Wedding: June 2012

that is okay to say. what does the contract say. make sure you read every word to make sure you are able to get your deposit back.. is there a cancelation clause inside the contract. and since your wedding is semi close there is no date specific cancelation right?

Post # 5
492 posts
Helper bee
  • Wedding: July 2011

You definitely need to look at your contract.  I would think that typically, cancelling for “personal reasons” would make it harder to get money back, whereas cancelling because things have changed on their end and you are no longer getting the level of service promised is a much stronger position.  I would be much more direct.

Post # 6
3461 posts
Sugar bee
  • Wedding: May 2012

I’d be surprised if you got back your deposit.

While it’s more uncomfortable for you, the best thing for the business is to be honest with why you are leaving so they know and can improve (although wrong size room sounds like you maybe miscalculated in the first place and it isn’t their fault).  If the girl you’ve been dealing with has been a dream, maybe email the head honcho manager who has not been ideal and copy your contact.  Be honest on why you are leaving, but specifically call out the person as providing excellent service.

Post # 7
4676 posts
Honey bee
  • Wedding: August 2012

Unfortunatly this s why most wedding proffesionals have a deposit.  If every bride canceled 5 months before they would have a tough time staying in bussiness.  And maybe they deserve to go out of bussiness, but since you signed them this maybe a loss you are going to have to bear.  I would check your contract.  Most deposits are non-refundable.  If you aren’t willing to part with the money than I wouldn’t burn any bridges just yet and maybe just ask to have your contract clarified.  

Post # 8
8389 posts
Bumble Beekeeper
  • Wedding: August 2012

I agree, I would point out that you have been unhappy with the service and hope they offer to refund at least part of your deposit. Many places will say right in the contract that if you cancel you lose your deposit, I know ours does.

Post # 9
412 posts
Helper bee
  • Wedding: September 2012

Most places will give you your deposit back as long has they have enough time to re-book the venue to someone else. 5 months should be plenty of time, but some places could try and hold it so be prepared for that to happen. I think what you wrote above is perfect. It gets straight to the point without directly saying exactly why you are canceling the venue. Just be prepared for her to think that you calling off your wedding completely. That is what I would think if someone sent that email to me.

Post # 10
1375 posts
Bumble bee
  • Wedding: September 2012

Just be honest.  Yes, the coordinator may be nice, but at the end of the day you are a client.  You aren’t going to burn any bridges.  Tell her you no longer wish to hold your wedding at that particular venue.

Ditto PPs about the deposit, most are non-refundable, no matter the cancellation reason.

Post # 11
1562 posts
Bumble bee
  • Wedding: November 2011

I had to cancel my first venue.  I lost my job and we could no longer swing it.  I had my Fiance call, and explain my job loss, and the coordinator sympethized and returned the money!  I had written it off in the budget, so it was a total surprise.

From a business law standpoint, contract wording is key.  If it doesn’t specifically address cancellation, then I would use the failure of the venue to hold up initial negotiantions as my reason.

Post # 12
11272 posts
Sugar Beekeeper
  • Wedding: April 2012

i agree with pp.  be honest as to why you are cancelling.  why sugar-coat it?   they need to know the real reasons.  definitely check your contract asap.  depending on the time frame, you may be entitled to the return of some of the deposit.

Post # 14
2819 posts
Sugar bee
  • Wedding: February 2013

Deposits are non-refundable 99% of the time, so if you lucked out & got a refundable contract, I’d check your contract for the terms under which it can be refunded.

Good luck, but I seriously doubt you’ll see a penny of that money back.

Post # 15
5993 posts
Bee Keeper
  • Wedding: May 2010

i cancelled our wedding venue (in sydney) when we decided to elope. i was honest, told them that we changed our plans and everything had changed and no longer needed the venue.  thanked them for their time and professionalism and i also got my deposit back

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