Post # 1
my photographer includes a DVD of the high-res photos in my package, as well as a high end album with edited photos that have substantial artistic edits & retouching.
however, i just found out from them that i would need to purchase the edited photos separate from the DVD that comes with my package. each one is $60… i’m guessing that in the album, about 10-20 will have really dramatic artistic edits, with the rest being minor retouching of blemishes.
i hate confrontation, but i feel like i was misled here since i knew i was getting a DVD of the photos… on the other hand, i guess i just assumed that the files on the DVD would be the final files.
what would you do? if it were you, would you bring it up with your photographer?
Post # 3
Dang, that’s pretty expensive – especially since it won’t be any extra work for the photographer!
When did you find out how the pricing really worked… did the photographer purposefully hide that information in earlier discussions?
Post # 4
Did it state that in your contract? I’d definitely bring it up – I think it’s reasonable to assume the edited photos would be part of the CD.
Post # 5
Well, the website she sent me to with pricing did not mention that digital files would be $60 each. In fact, I took a screenshot when I was researching her, and it doesn’t say anywhere that individual files are available for purchase.
I don’t want her to skimp out on what work she does for the album because she doesn’t think she can sell them to me @ $60 each.
Unfortunately tho, the contract says this:
“High resolution digital files of wedding day capture”
Which means, it doesn’t say anything about editing… even though the original website of pricing says “High resolution digital files of all edited wedding images on CD/DVD”.
On the DVD she has included “proofed” photos (e.g. color corrections) but none of the heavy editing has been done. So technically, she IS giving me edited photos… they aren’t straight out of the camera.
Post # 6
If she is doing significant editing, she’s charging you for her time to gain access to those photos. Since there are only 10-20, would it be more cost effective to just order whatever prints you want from her? vs. having the file?
Post # 7
- Wedding: January 2011 - Vintage Villas
That stinks! I have actually heard of a lot of photographers doing this. I think it’s kind of ridiculous. I would talk to her and explain that you were confused on the pricing and that you were under the assumption that your images would be edited. Maybe she would be willing to work out a deal and give you a few edited images with no charge, since you were misled.
Post # 8
I spend anywhere from 10min to some times hours making an image “perfect” in photoshop. If I did this to each photo for every wedding I shot, my couples wouldn’t see there photos for months, not weeks. And some people may think “oh well I just want to print them myself because my photographer is trying to rip me off” Which I see quite a lot on this board. WELL… how much do you make in a hour? Why is it ok for you to get paid for working hard, but your photographer isn’t.
I agree that photographers need to specify that the disk of all your images have basic editing done, but not full retouching. We make sure our couples know this and call the disk high resolution proofs. Not digital files. But we also sell the disk of retouched digital files with the purchases of the album since I will be doing the work anyways.
Photographers base their prices on the actual cost to shoot a wedding (as well as paying them selves for the hours of work answering your questions, preparing for sessions or your wedding day, editing, archiving and delivery. Then you have the expense of running a business, like gear, repairs, insurance, licensees, training……. Not all of that is covered with a session or wedding package fee other wise only the super rich could afford to have pro photos. It’s balanced with selling the images as professional products like quality prints and albums. When they sell the digital file, they loose the opportunity to profit from it in the future. Do you care about your photographer staying in business after all the hard work he or she put into creating those images for you? Do you care about them being able to put a roof over her head or food on the table? It may be a photo of you, but its still the photographer’s art and they deserves to be fairly compensated for it.
I’m sorry you feel mislead. I would definitely let your photographer know how you are feeling so she can change that with her future clients, but trust me on this, don’t demand they give you the files because you were confused, it will truly insult her. I’m sorry if this came off a little harsh, I just want people to know how much work actually goes into making all those pretty pictures.
Post # 9
PizzutiStudios is right. Being a photographer is a lot more work than people think. Good work deserves payment; however, there is a difference between payment and bait-and-switch. My contract clearly states how many and what type of editing I do. I make a distinction between batch correction and heavy editing (artistic or object removal). If your contract doesn’t say anythng about paying extra about editing then don’t pay a cent. Get the DVD and send them to me. I will edit them all for $100.
Post # 10
Well I definately want to pay my photographer what she is worth… that wasn’t the point. I am NOT trying to diminish the value that my photographer is providing to me. I definately understand what goes into making photos… its certainly much more than the 8 hrs on the wedding day.
The point was that I thought I was getting 1 thing (e.g. proofs + a selection of fully edited photos) and I’m now getting something else. I’m not sure where the miscommunication happened, but what’s done is done.
I guess my advice to any future brides to avoid making the same mistake I did… make sure its spelled out in your contract EXACTLY what kind of editing you’ll get. e.g. DVD of proofs (e.g. color corrected, white balanced) or DVD of proofs + 30 fully edited photos with retouching, object removal, artistic finishes.
I suppose the same advice goes for photographers… spell it out to your clients exactly what you’re providing, and even what you’re NOT providing. I also think that what Pizzuti Studios studios does is great — including the fully retouched files with the album purchase. If you’re going to do the work anyway, just price it into the album cost.
Thanks for all the feedback everyone!
Post # 11
hey, I’m just a photographer starting out, but I kind of don’t like the idea of this. I mean, doesn’t it work out better for both photographer and client to allow you access to the edited images … especially if she ALREADY did the editing to try to sell it to you? If the edited images are so much better, why not have people showing the best reflection of your work? Maybe I’m confused here.
Post # 12
I would bring any question I had up with any service provider I hired. So yes, mention it to her & see what she says. But have an idea of what you want from her. Are you expecting her to give them to you for free since you thought they were included? Do you want a discount? Do you really feel like she intentionally misled you?
Never, ever assume anything. Everyone includes different things, charges different prices & even the same terminology can have different meanings.
To me, editing is not the same as retouching. Editing is simply the process of selecting which photos will be shown. Color correcting is making sure your antique white wedding gown does not look diamond white. Retouching is removing that pimple, forehead shine or those stray hairs from your face. Artistic enhancements goes beyond all of that. These are just my definitions.
EngagedToPanda, her photographer is allowing her access to the edited (or artistic) images, for $60 a photo. Many photographers don’t include it in the price because it makes them too expensive for the clients they’re trying to serve. Many others don’t offer them at all. The best reflection of your work may turn into the worst reflection when run through the wally world lab.
Post # 13
The “fine art edits” that showed up in our album definitely showed up on our DVD (which we just got). I feel like if she’s already done the work, she’s just scamming for more money. That’s pooey.