(Closed) I am fuming. Avoid ordering online at Calvin Klein!

posted 5 years ago in Grooms/men
Post # 3
Hostess
8579 posts
Bumble Beekeeper
  • Wedding: October 2014

That’s horrible.

I would go elsewhere for your tuxes if you have time, and attempt to get your money back from the company.

Post # 4
Member
82 posts
Worker bee
  • Wedding: June 2014 - The Millennium Center

Oh my gosh, that is such a pain in the ass. Especially since you know the phone rep doesn’t care/was distracted/etc and probably didn’t really listen to you (which may explain why you’re once again getting the wrong size). Is there a store ANYWHERE evern remotely near you? If so, I would be taking a little road trip at this point. Is there another number, possibly a different department you could try calling? Or ask of or a full refund and cancel the order, retry either buy the coat again or go to another company?

Post # 5
Member
1385 posts
Bumble bee
  • Wedding: July 2014

That is some bs! You are rightfully mad. I say you order from a competitor instead and tell CK that you’ve never received such awful service and that they should probably consider hiring competent employees. Yes it’s mean, but that’s ridiculous. 

Post # 8
Member
1385 posts
Bumble bee
  • Wedding: July 2014

@monicaking77:  Thank goodness! So glad to hear that. Sorry you had to go through that nightmare!

Post # 9
Member
1657 posts
Bumble bee
  • Wedding: August 2015

Oh man, that is insane. I’ve recently started to buy things online and them sending the wrong product is like a nightmare come true! I’m glad everything got sorted out!

Post # 10
Member
3092 posts
Sugar bee
  • Wedding: June 2013

Phew!

Post # 11
Member
3092 posts
Sugar bee
  • Wedding: June 2013

You know we had a similar problem with Target and my reception dress.  It was sold out online so we started out at our local store.

They looked it up and said they didn’t have any but the town over did.  We went to a few stores with this same problem, they don’t have it but the system shows the next town over has 3.  The problem was that the system had a short black lace dress listed as a maxi dress.  So each store went out looking for some who knows maxi dress.

We finally figured out the problem but noone would listen.  “yes maam we understand.  We looked and there’s no maxi dress” DOH!

The last store we fought with the manager for like 30 minutes because she kept coming up with nonsense and wouldn’t listen that the dress is in the system wrong so sending us to another store with the same item number won’t work…even if your system says they have 10 because its not the lace dress.

One more store and we finally got it.

Post # 12
Member
12248 posts
Sugar Beekeeper
  • Wedding: May 2013

That is SO frustrating! Can you get it somewhere else?

The topic ‘I am fuming. Avoid ordering online at Calvin Klein!’ is closed to new replies.

Find Amazing Vendors