Post # 1
My boss inherited some of what is basically operations work for tracking new customers and getting them set up all the way from when they turn in their contract to when they get their product. It’s shouldn’t be his job, and the whole process is absolutely a disaster from beginning to end- it’s tedious, the tools to track are just awful and there are like 20 people involved.
He vaguely mentioned that “our team” would start sharing “some” of the ops workload next week. I was not very concerned about it until I was in his office today and he specifically told me to think about what I wanted to do with the process because I will be inheriting the whole thing.
I am so mad right now. I am trying to figure out why I am so mad. This process is absolutely awful, that’s for sure. We really need an ops manager for it- we had someone but they went on medical leave, and we are Q4 of our financial year so the position won’t be filled for some time, if at all ever. I’m not sure if I am mad because I didn’t know specifics about it, or if he didn’t tell me straight up that I would be running it, or because I really tried to help sort out the process and make it run more smoothly and nobody listened to anything I said, so it’s still a mess and now it’s even worse and I get to try and fix it.
I think I’m going to cry if I don’t leave the office right now. I hate my job lately and this is just going to make it unbearable.
Post # 3
Damn, that sucks. You can always tell him you want a raise if you can make the whole system actually useable. I would be so frustrated
Post # 4
I agree, I would ask to have a review at the end of it in order to compensate you for your extra work. Or, you could ask to have it before hand and say you’ll need more money for all the extra work you’re going to have to do.
And….go get yourself a drink and relax tonight!
Post # 5
Ugh, thanks guys. I am stuck in like 4 hours of meetings with him today. I think the main reason I am upset is that he just didn’t clearly communicate what my responsibilities would be! I am definitely going to bring this up at my yearly review. I am worried that I honestly won’t get a promotion bc they think that since I’m entry level I don’t need one and I should just do whatever they want…:/
Post # 6
Entry level or not, they should compensate you. You could always mention how some other company would love your expertise in this project, it woudl look great on a resume…
Post # 7
MrsSl82be is right, they should be compensating you. I would honestly sit down with whatever boss determines raises, and ask that they provide more compensation. Bring in a list with you of everything ADDITIONAL you’ll be doing, and if they’re smart, they’ll give you something.
I know with the economy, people think they can’t ask for raises and stuff, but when you’re taking on that much additional work, you’d be surprised. The worst that can happen is they say no, and at that point, you say, “I’d like a review at X time to reconsider.”