- 7 years ago
- Wedding: January 2012
As I’ve said several times already, Fiance and I were lucky enough to win a dream wedding package at a bridal show a couple months ago. It’s been kind of amazing, for the most part, though not everything has gone as well as we wanted. For one, the photographer has been the most unprofessional jerk I have met so far in this whole planning experience.
The most valuable part of the package we won was the photographer, who I will call Bob. He was going to give us a $6000 package that included an engagement session, bridal session, boudoir session, and the actual wedding itself. A bunch of pritns and things were also included.
The thing is… Bob’s pictures are AWFUL. They look so amateur. I have no clue how he could possibly consider himself a pro.
Anyway, a photographer was the first thing Fiance and I started looking for after we started planning because the photography is one of our top priorities. Thus, a couple weeks before we won the wedding package, we signed a contract and put down a deposit with a different, awesome photographer, who I will call Awesome.
After we won the package and reviewed Bob’s work, we decided to just work with him for the extras and keep Awesome for the wedding itself.
I started planning the extras with Bob. Unlike the rest of the vendors we won, Bob never sent us a contract. Bob was difficult to contact; I routinely had to send him two emails before he would respond. He was difficult to work with, too. He said he could NEVER work with us on a weekend because he shoots weddings on Fridays, Saturdays, and Sundays, and so we would have to schedule our engagement pictures on a weekday. He then chose the date and time for our e-shoot without even asking me if we were free that day. Fortunately, we were, so we were scheduled for tomorrow, March 15, at 6:00. 6:00 was the earliest we could possibly do it, since I have work and Fiance has classes. On Bob’s suggestion, we planned to shoot both indoors and out.
Last week, I emailed him to ask for suggestions on what to wear, what to bring, etc. He didn’t respond until I sent him a second email on Friday. He offered no guidance, and he told us he would meet us at 5:00 in Rockwall. For those of you unfamiliar with the Dallas area, that’s a small town east of Dallas; it would be an hour-long drive even if it weren’t rush hour. WTF?
I email him to tell him that he told us 6:00, and Rockwall was out of the question. He responded that he thought we wanted to shoot outdoors; I told him he suggested both. He said his studio was in downtown Dallas, and we could show up any time between 5:00 and 7:00, but we wouldn’t be able to do an outdoor shoot unless we went to Rockwall. I finally asked him what was so different about the sun in Dallas that we would have to go all the way to Rockwall to do an outdoor shoot. He said that it was just that it would be too late now – never mind the fact that he was the one to suggest doing both outdoor and indoor at that time in the first place!
Bob then actually suggested that Fiance and I skip work and classes to go to Rockwall. I was shocked he could even ask us that. Really? REALLY?
I told him that was impossible. He finally told us he needed suggestions on where in Dallas we could do an outdoor shoot, since he didn’t have permission to shoot anywhere.
At that point, it was evening, I was disgusted by this idiot’s failure to plan, and Fiance was working that night, so I couldn’t run any locations by him. I decided I would wait to get back to Bob.
I was quite busy all weekend, but yesterday evening, I got home and found a new email from Bob. He hadn’t sent it all the long before. At that point, it was less than 48 hours until our scheduled photoshoot. Bob informed me that we needed to bring our drivers licenses and social security cards with us because we had to pay the sales tax on the $6000 package; he would only accept cash or credit, it had to be paid before we began, and he WOULD report it to the IRS.
Okay, that’s what the law requires, so I’m okay with paying taxes. I’ll even forgive him for saying it would be for the $6000 package, even though we weren’t using half that amount.
But seriously, what the FUDGE? Do NOT give me less than 48 hours of notice to pay approximately $600. That is rude and completely uncalled for.
I wrote out a strongly worded email telling him EXACTLY what I thought of his terrible photography and even worse customer service… then deleted it all and sent a new one that simply said we couldn’t afford to pay $600 on such short notice, so we won’t be working with him any longer.
I am just so glad that we have Awesome to actually take care of us. Bob was so unprofessional, and his stuff is so bad, I would NEVER spend even a penny to get any of it. He made my blood boil each time he emailed me (or failed to do so). I’m sad I’ll no longer get a bridal or boudoir session (even if most of his pictures would have sucked, even a blind monkey will take a good picture by accident every once in a while), but I’m so relieved I no longer have to work with this guy. Ugh.
Sorry for writing a novel. Had to get it off my chest.