(Closed) I hate Comcast

posted 7 years ago in Technology
Post # 3
Member
2313 posts
Buzzing bee
  • Wedding: August 2011

We just moved to Virginia and got locked into Comcast too and I hate it. We used to have FiOs and it was SO GREAT and the Comcast guide and set up just suck, and when we got our boxes and internet, NONE OF THEM worked and a tech had to come out 2 days later to troubleshoot. On our DVR box, it will randomly just stop responding to the remote and we have to unplug the TV and box for a few seconds to kick start it again. Ugh. NOT impressed.

Post # 4
Member
286 posts
Helper bee
  • Wedding: April 2012

Just call them. Be polite and explain that you cannot afford the bill and will need to cut the service. I can almost guarantee they will place you on hold and come back and offer you the discounted rate again. My friend has lived in her apartment for the past 4 years and she has always paid the discouted rate. She also recieved a DS lite when she renewed the first year.

Post # 6
Member
6824 posts
Busy Beekeeper
  • Wedding: June 2011

Comcast is the devil, unfortunately I have to have it least for internet wise. Though work pays for it. I work from home and have to go with whatever provider work chose and it was Comcast. HATE HATE HATE them, they have turned off my net for work several times now. You know how hard it is to call their business line and to figure out why they turned me off. Computer glitch on their end, work paid for the line but comcast turned it off anyway. Which left me having to make up for lost time due their mistake

Post # 7
Member
5784 posts
Bee Keeper
  • Wedding: May 2011

Comcast stinks buuuuut just call them and say that if they can’t lower your bill you’ll have to switch providers. Guarantee they knock it down.

Post # 8
Member
189 posts
Blushing bee
  • Wedding: September 2011

Apple TV!

Comcast is the devil, I don’t understand why or how they stay on top when they, by far, offer the worst service.

Post # 9
Member
682 posts
Busy bee
  • Wedding: November 2011

if you call and threaten to end service for financial reasons they will send you to the retention dept to hook you up with another deal. But we left comcast last year for their crappy service. Is ATT and option for you?

Post # 10
Member
286 posts
Helper bee
  • Wedding: April 2012

@Sassygrn: They do suck at making bad choices. I was moving so I called and told them to set up at my new place but that I still needed service where I was living too. They couldn’t figure out how NOT to turn off my service at one of the places. Like the idea that someone would need service at 3 different places was a foreign concept.

Post # 12
Member
1177 posts
Bumble bee
  • Wedding: September 2013

Yup, call them! I tried SO HARD to cancel just my cable, not my internet, because I wanted to save money, that they lowered my bill to about the same as I would pay for cable alone. Fiance did the same thing at his apartment. Every 6 months when the promotion ended, he’d call and say “I’m not paying that much!” and they’d lower it 🙂

Post # 13
Member
5784 posts
Bee Keeper
  • Wedding: May 2011

@MissOtter31: Thats nuts, maybe you got someone having a bad day. The last time I called they knocked my bill down $45 and gave me showtime.

Post # 15
Member
5668 posts
Bee Keeper

I’m sorry. Comcast blows. 🙁 Their connection is so bad that when I lived in Atlanta the running joke was calling something “Comcastic” when it was terrible. ie “The service was Comcastic! I’m never going back there again.”

Post # 16
Member
2822 posts
Sugar bee
  • Wedding: December 2012

I have had Comcast for 4 years and I am still on the promotional rate. Every time it ends I call them up and let them know I cannot afford the standard rates and they extend it. Try calling again, being polite and explain and hopefully it works out. I also have a bundle package internet, cable and phone and pay my bill on time every single month, not sure if that has anything to do it with it, but it doesnt hurt to try.

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