(Closed) I hate Davids bridal!

posted 6 years ago in Dress
Post # 3
Member
24 posts
Newbee
  • Wedding: July 2012

I had the same sort of experience when I’ve visitied David’s Bridal shops.  I ended up ordering my dress online from them, even though I hated to.  I don’t think chain stores teach customer service anymore.  It’s sad, not to mention frustrating.  You should never feel like you have to beg someone to take your money.

Post # 4
Member
2616 posts
Sugar bee
  • Wedding: June 2012

u can identify the store number on the website.. just look at the address and the store number should be on top.

 

Post # 5
Member
1697 posts
Bumble bee
  • Wedding: June 2012

Rate them a one star on Yelp! and write about your experiences. That super sucks, I bought my first dress from DB and they were, um, pushy trying to make a sale. They were  weird about me ordering another dress from another store cause the one they had on the floor had snags.

Post # 7
Member
2086 posts
Buzzing bee
  • Wedding: June 2012 - Pippin Hill Farm & Vineyards

I don’t think corporate really cares about the level of service. They know people will keep coming there no matter how they are treated, so they dont seem to insist on consistency. Some people like DB, plenty hate them.

You were ignored three times prior and still went back for a fourth visit? I bet that would happen with any other store.

Post # 8
Member
2965 posts
Sugar bee
  • Wedding: April 2013

Im way in TX and they treat you the same way. They act like if you dont look like money then they wont bother with you. I NEVER wanted a Davids bridal wedding dress for the simple fact that it will LOOK like a Davids Bridal dress. About every wedding Ive attended just by looking at the dress I automatically know where they got it from because of what it looked like and most of the brides, who do not know of each other, end up having the SAME dresses. I love to be different! We have very limited selection of stores down here so you would have to travel to a bigger city to get more of what you are looking for. I actually traveled 45 mins away to find my dress at a boutique. Im thinking about getting my bridesmaid dresses from there once again because other bridal stores are expensive and their selections are limited and I have bridesmaids of all different sizes, 4 of the 6 are plus sized. I plan on keeping my options open though. 

Post # 9
Member
802 posts
Busy bee
  • Wedding: April 2012

The one in Fayetteville NC is that way too!

Post # 10
Member
911 posts
Busy bee
  • Wedding: September 2012

@lindseyl06:  they look like a Davids Bridal dress, just like the way a Maggie Sottero dress looks like a Maggie Sottero dress, and Kenneth Pool dresses look like Kenneth Pool made them..I also can look at many dresses and tell instantly who makes them…I don’t consider it a flaw in the dress that you can see the designers print..I think the OP was referring to the horrible service she received, not that the wedding dresses weren’t good enough for her.

By The Way, op there is an email which I believe is [email protected], I have emailed them to ask questions about ordering, I am sure you can send them a letter about your lousy experience.

Post # 11
Member
8380 posts
Bumble Beekeeper
  • Wedding: August 2012

I had a terrible experience there too. My mom and I happened to be in the area so we stopped in, we had no appointment but they said someone could help us in 45 minutes because they were busy. There were 3-4 employees just standing there chatting or on their phones the whole time we waited. Ridiculous. Also they sell your info so you get a million calls and emails afterwards.

Post # 12
Member
434 posts
Helper bee
  • Wedding: February 2012

Was not impressed with my experience there either. The sales consultant had no idea what she was doing (not exactly trained in bridal fashion) and she didn’t bother to actually listen to what I wanted. I did get acknowledged, but I also went to a smaller store later at night on a weekday. She was just not helpful and it made me really bitter about the whole place. 

Post # 13
Member
1715 posts
Bumble bee
  • Wedding: July 2012

@lindseyl06:  I know what you meen by this. For me its the normal collection doesnt have the finishing I expect in a gown. I dont like zippers exposed and I am picky on fabric. The designer stuff seems much better.

Im really scared of going to davids bridal. Im planning on going in to shop for head pieces when Im near there new store in Ottawa in May.

Post # 14
Member
637 posts
Busy bee
  • Wedding: July 2014

THANK YOU for writing this.  I went to DB first and had bad experience (not as bad as yours).  I marked all the dresses FAVORITES online, not only did they not notify the consultant in advance, I had to tell them myself I marked some dresses and they don’t even have a good system.  She end up making me login to my account on their computer and print the internet page for her to look up.  Professional, right? Not surprising, none of the styles are in store.  NONE.  Nothing even close.  So okay I picked some dresses (the consultant is pretty much useless, as she can’t suggest anything, or anything good so to speak).  At the end she also picked a designer gown for me (which is way over my budget).  She made me try on the most expensive one first, then keep telling me how good it looks on me like the best dress on earth.  I told her I don’t like it and we tried on second one, as I liked the second one better, she said also the same thing like this is the best dress ever. 

After trying out a couple dresses, she realized I didn’t like any of the dresses and started to push us into considering one.  Meanwhile, she started to serve ANOTHER GROUP of BM/Bride and ignore us completely. I was standing there for a while with the gown on and wait for her so that I can take off my gown!  She was so unfriendly when I told her I don’t want to buy today.

And then I purposedly try a second time 25 miles away from this store to another DB with my friend.

This mean lady from first tryout keep calling me afterwards to tell me to come back for second appt.  I never did.

 

Post # 15
Member
2965 posts
Sugar bee
  • Wedding: April 2013

@Miss Sardine:  I am well aware that a Davids Bridal dress would in fact actually look like a Davids Bridal dress. I dont want to wear a dress that someone would automatically know where they got that from therefore, hinting of me wanting to be “different.” In addition to David’s Bridal dresses not being “my” taste, they have lousy customer service. 

@naturalysam:  Thank you for understanding exactly where I am coming from.

Post # 16
Member
1577 posts
Bumble bee
  • Wedding: October 2012

@lindseyl06:  I know what you mean.  I didn’t even go to DB because I wanted something different… more unique.  Like you said, it seems like a LOT of people end up with the same dress. Not that I don’t expect ANYONE else to have my dress because I went elsewhere, but probably not as many as with a popular DB dress.  

That being said, one of my best friends got her dress at the DB here & I went with her.  The customer service was awesome & her consultant was very helpful.  They weren’t too busy because I think it was a weekday.  OP, I’m sorry that you had such a bad experience at your local DB.. definitely make sure to review them wherever you can.

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