(Closed) I hate my video… great

posted 8 years ago in Photos/Videos
Post # 3
Member
2634 posts
Sugar bee

I’m so sorry!!  Hopefully after the re-edits you’ll love it.

Post # 4
Member
5496 posts
Bee Keeper
  • Wedding: April 2010

That’s awful!! I’m sorry you don’t like it. 🙁

He didn’t ask you to pick your video songs? We picked each song for our video. He told us how many to pick and what type..Slow songs for pre-ceremony, photos, cocktail hour (many of the songs were already wedding songs) and then slow and fast songs for the dancing part…

I’m glad you called him. I would give him songs that YOU both want-your favorites. And definately ask him to re-edit. So the samples he showed you when you met him originally were much better. then? You should tell him that. (I assume you will) Let us know what he says! Did you leave a message?

That’s just horrible… I hope you get it worked out and soon!!!

Post # 5
Member
2634 posts
Sugar bee

I’m so sorry!!  Hopefully after the re-edits you’ll love it.

Post # 6
Member
1545 posts
Bumble bee
  • Wedding: November 2011

OH My!! I would be so super upset! I would try to talk to him about getting you another one and if he doesnt take him to court.

Post # 8
Member
5496 posts
Bee Keeper
  • Wedding: April 2010

@jennifer_espos: Why in the world would he use so many songs from the same artist and songs that are so “non-weddingish”?? I wonder what he’ll tell you? I would say this…those songs were NOT appropriate for wedding videos and I have a few here (I would think of some favorites) to have you use instead.  Were some parts of the video great or does the whole thing need to be re-edited? If there are some good parts, I would mention those parts to him so he understands what you like. If none is good, then mention that the demos he showed you were much better and you want yours to be like those. Good luck and let us know what he says!!

Post # 9
Member
1828 posts
Buzzing bee
  • Wedding: August 2014

look at the bright side, unlike photos which you are stuck with and can’t really “re-do” if you dislike them, this is fixable. Assuming you like the footage he took and just dislike the editing, it should be an easy fix. I hope he is agreeable in fixing it. You should probably not threaten to take him to small claims court, though. Be kind, courteous, and thoroughly explain your issues with the video and he’s more likely respond than if you start yelling and threatening him.

Post # 11
Member
3041 posts
Sugar bee
  • Wedding: May 2010

I’d contact him & say that you got the video but you were under the impression that it would be more like the sample video you saw. You were expecting more special effects like in the sample (then give examples of the effects you liked). Also, say the songs in the video are about breaking up & too graphic for you (say the break up song & reference the “sexy underwear” song). Ask if he could re-edit the songs to: (pick your wedding songs here, don’t just give an artist name, pick specific songs). Also, ask if he can add the special effects to your video as well. Say you understand he must have spent time editing the video & thank him for getting it to you so fast. Say you understand & don’t mind that you will have to wait the full 8-30 weeks for the redos. Remember to thank him for what he did do, such as getting it to you so fast & for being there & it was great working with him at the wedding. Be nice!

EDIT: Actually, I’d reverse what I said… say some of the positive things first (like what you liked), then into what you didn’t like & then at the end, thank him for being there. When an email starts out negative, it kinda sets the tone. This way, you’re opening up postive, going into what needs to be addressed & ending it in a happy tone. At work, if a customer complains first, I think “oh no”, but when a customer opens up “this is good. but, I have a problem with this. oh & thanks”, it just reads better.

Post # 12
Member
5496 posts
Bee Keeper
  • Wedding: April 2010

I just read again what you wrote and see that you loved the montage. Definately praise him for that and then tell him what’s wrong with everything else!

@Serabell Great advice!

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