(Closed) I hate rude jewellers! Long…

posted 6 years ago in Rings
Post # 3
Member
1269 posts
Bumble bee
  • Wedding: May 2013

I went to jeweller, he didn’t even want to size me, and when he did it was all wrong, he’s like “that looks good” what does? My PURPLE finger??? Sized me a full size wrong. And then all he had to show me was a 10pt ring for over $500, seriously? For 10pts at a tiny shop in a crappy mall. I was the only one in there and he didn’t even try, honestly I think it’s a front for drugs or something.

I went to another store, went in in my usual jeans and top, no make-up, and he spent a good hour with me, didn’t sneer at me just wanting to get sized, took the time to find something for me to try even though I’m an 8.5 and almost all samples are 6-7. And when I looked at a few things and winced to myself he even offered to make something for me in my price range by adding a stone to a plain band. Amazing. Just for that I really really want us to get our jewellery there. Seemed like a very nice man, but definitely a smart one. Treated me well regardless if I was looking to buy or how much I would have to spend and I will definitely go back when I DO have money and I will be sending everyone I know there. Good business and good manners.

Post # 4
Member
748 posts
Busy bee
  • Wedding: June 2012

Sorry to hear about how rudely you were treated. I haven’t really experienced anything quite like your story. However, my fiance and I did go looking for wedding bands last night and had an interesting experience. Basically, we both want really simple gold bands and made that clear from the get go to the jewelers. What I found interesting is that two out of three of the jewelery stores tried to push really “blinged” out wedding bands to me even though I stated I wanted something simple. I didn’t mind trying on a few of the pave style diamond bands but after a while, I had to end up reminding the jewelers of the style we were going for. One of them even went so far as to say that a simple band wouldn’t “look special enough” to be considered a wedding ring. Once we left that store, we decided not to go back. 😛

We eventually found a store that showed us just what we wanted and think we’ll end up going with them so ultimately, it all turned out okay in the end. Hopefully you’ll find someplace nice that will respect you too!

Post # 6
Member
748 posts
Busy bee
  • Wedding: June 2012

@the_future_mrs:  Yeah. It definitely is annoying. I do understand wanting a good commision but trying to push something more pricey just for that reason alone really turns customers away (or so I would think).

Post # 7
Member
3452 posts
Sugar bee
  • Wedding: September 2012

I wouldn’t even have stayed in the store after she asked if the ring was real.  I would have said “Never mind.  I’ll call your district manager tomorrow morning.”  I wouldn’t have even considered buying a thing from a retailer that has rude salespeople.  I worked in retail management for a long time.  That crap is unacceptable.

Post # 9
Member
1361 posts
Bumble bee
  • Wedding: September 2012

That lady sucks!  I can’t believe how unprofessional some people are!  I’ve not had that kind of experience, and the first time Fiance and I went e-ring shopping I wore a romper.  Yes, a romper.  I cringe at the thought now.  Not that rompers are bad, and I still wear that particular romper, but my most potent memory of e-ring shopping is that I wore a romper.

My dad often has not-so-great experiences with jewelers.  He can look a bit scruffy on weekends… paint splattered jeans, ripped t-shirts, earring, crazy curly hair, unshaven.  But he cleans up nicely for work when he wears a suit, shaves, brushes his hair, and takes the earring out.  He’s told me numerous times that if he goes into a jewelry store to buy something for my mom on the weekend, they will only put one thing out on the counter at a time, but if he goes after work, they put out as many items as he wants!  Crazy…

 

Post # 10
Member
3375 posts
Sugar bee
  • Wedding: October 2011

ugh YES! I feel the same way!! My ring was by no means cheap, but we barely got any service while we were in there. The middle aged woman next to me had THREE people talking to her, oooohing and ahhhhing over her ring.

I honestly have the same experience wherever I go. Generally it just makes me avoid the snottiest stores like Bloomingdales, Louis Vuitton, Nordstroms, Kate Spade etc. Those are all big offenders! No offense, but store clerks don’t make that much money, so why are they so snotty and rude?

Post # 11
Member
9824 posts
Buzzing Beekeeper

Undecided

This reminds me of when my husband and I went to purchase our last car. We had a certain budget, and because my husband used to work for a car dealership, he pretty much knows when a car has been overpriced.We are not fancy people, and that day was definitely a sneakers and hoodies type day, I had my hair up in a ponytail no makeup.

We picked a vehicle, made an offer, the guy flat out refused us. We said “We can give you cash”, he kept trying to jack up the price by 2 grand, THEN I heard him refer to us as “tire kickers” to his buddy inside the dealership.We were standing there ready to buy and he called us “tire kickers” because we knew the car wasn’t worth nearly what he was asking of us!

I called my mother (who is always very put together, nice clothes, always has her jewelry on and her hair done) to come in and see what he’d be willing to do for her. Long story short, he ended up chomping at the bit to sell her the car for “her” asking price, which was the same one we’d offered to him only the day before. We showed up while she was there talking to him and he started stammering like an idiot. Thanks but no thanks bye!

Post # 12
Member
9688 posts
Buzzing Beekeeper
  • Wedding: September 2012

Haha!  I love the way you handled this.  And you’re an awesome writer, btw, you had me laughing out loud in my office, people think I’m crazy in here.  I bet you aren’t a bit “ugly” without makeup, I bet you’re just as adorable as with it on.  Way to go for standing up for yourself! 

Post # 15
Member
818 posts
Busy bee
  • Wedding: July 2013

@KatyElle:  HAHA what an ass! That’s awesome that you “tire kickers” did that.

Post # 16
Member
318 posts
Helper bee
  • Wedding: October 2012

Yeah, that sort of behavior is totally unacceptable for someone working with customers. It sounds like you schooled her pretty hard, though, so good job to you. I hope you find a better store to work with. I find that smaller, independent stores which really do benefit from your business tend to be much more helpful and courteous. 

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