Post # 1
Does anyone know if non machineable mail takes longer to process?
Prior to ordering my custom stamps from Zazzle, I went to THREE different post offices to get the amount. Post office #1 told me $0.86 (one oz at $0.46, additional oz at $0.2 and $0.2 for non machineable charge). Post office #2 told me $0.92 and post office #3 told me $1 something. I went right around the time the rates were about to change so it was a little confusing getting the correct amount. But seriously? Each person I asked told me something different! So I did lots of research on my own and determined that $0.86 is the right amount. I went on usps.com and stamps.com and a bunch of other websites to be sure. My invites are non machineable because the cards are square, also because its a little bit lumpy as I included paper flowers and etc inside.
So finally on 2/15, I took my invites to post office #1 to mail. I got a different person and he tells me that it will be $2 something because it was slightly over 1/4 inches in thickness! I tried to explain that I was told it was $0.86. He was not very nice and told me that I can try it but they may return it to me and it depends on the person who will process the mail. I decided to just try it at that point since I already had the custom stamp. Another thing I hate about USPS is that I can’t just pay the difference in postage. If I wanted to make up the difference, they’d just sell you additional postage for you to put on…but that defeats the whole purpose of my custom stamp!!
So since then, I’ve been checking my mailbox everyday to see if any invites were returned for not having enough postage. It is now 2/27 and no invites came back, but NONE of my guests have received either!! Some are only a few cities away and should taken MAX of 3 days! I am SO freaking out, mad, and sad. The invites were all HANDMADE and I averaged 4 hours EACH card! I called the post office where I dropped them off at but they couldn’t tell me anything. They said there was a collection box that caught on fire, but that was in January so that doesn’t apply. It’s just crazy that none were delivered and none were returned. What could have happened??
Post # 3
I am so sorry to hear that. I mildly understand I am missing about 20 of mine it has been nearly 3 months and they are not delivered and not returned. I hope they come up have you / are you elegable to file a claim to at lease get you postage costs back?
Post # 4
Yikes! My best guess would be that there’s a problem with the postage. When things get re-routed it could take some extra time. I would wait another week then contact the post office again. The good news is that you sent out your invites early and that you have plenty of time to figure everything out.
Post # 5
@Mikeswife: It was just regular standard mail, so I don’t think they’d refund me anything. =( Did you ever find out what happened with yours? How many total did you mail?
@AlwaysSunny: Yes, I’m still waiting and hoping and waiting and hoping. Checking the mailbox everyday right when I get home!
I’m also worried that they may have been damaged and that’s why not being delivered. As I mentioned, the envelopes were a little lumpy because I included paper flowers and little pearl stickers. I’m worried that they still went through the machines even though its not supposed to.
I’m trying to think positive and look on the bright side but it is so hard to do. Especially since I handmade every single card. Everything used was hand cut and glued, from the lace to ther paper flowers…Countless hours were spent making them and to think all that hard work is just gone.
Post # 6
it makes me think about using a little extra postage just because gah.. scarry.. hope it works out please let us know
Post # 7
Ahh!! That is really scary! For our Save-The-Date Cards I did vintage stamps – each one had 4+ stamps on it. I was SO worried that someone at the postoffice was going to miscalculate the postage since all of the stamps were for weird denominations – 1 cent, 8 cents, etc. I’m not sure if its even a human being (versus a machine maybe?)that looks at each letter and determines if the postage is adequate, but what I do know is that I do not trust people’s math skills and I was so nervous that some of them were never going to make it to their recipient. Whats worse is that not one person said anything about the Save-The-Date Cards after receiving them so I thought that all of them had gotten lost!
Hopefully yours turn up and are just running late!! At least if its an inadequate postage problem they should return to them to you…Good luck!
Post # 8
- Wedding: November 2013 - St. Augustine Beach, FL
@Olive-Popeye: When there is insufficient postage they put them to the side and when workers have extra time they send them back for insufficient postage. This can takes weeks up to a month to occur. Mail with insufficient postage is not hurried along because insufficient postage means not enough money was paid the the post office to actually handle that mail; it’s looked at as if it is being mailed back to the return address for free.
I’m sorry you have to deal with this and the post office worker you spoke with should have been more clear about how insufficient postage is treated. However, this is exactly why we always tell ladies to put additional postage on their invites just to make sure.
Right now you can do one of two things: 1) Order more outer envelopes so you can re-envelope the invites as they show back up; or 2) Order inexpensive Vistaprint invitations that you can use for just in case your other invites don’t show back up in time (and some of the invites will never make it back so these could be used as replacements.)
Post # 9
Ugh, that happened to us! I bought stamps at 66 cents… Then Fiance had to mail one more, and he got quoted 47 cents! It was bizarre… I hope you start hearing back from people soon!
Post # 10
would wait another week then contact the post office again.
Post # 11
@beachbride1216: I had no idea it takes THAT long to return mail for insufficient postage! If I knew that, I would have just paid extra! I just wanted everything to look pretty and clean and wanted my custom stamp to stand out. That’s why I went to get the amount first before ordering the custom stamps. But its really frustrating when each person you speak to tells you something different. And its not just a little bit of difference. $0.86 to $2 something is a BIG difference! If it was a small difference, I was hoping they would still just process it. But again, I had no idea it would take that long to return mail. After checking my mailbox for returned mail the first couple days, I thought I was fine! I have plenty of extra envelopes. I just hope they come back! If they do, I’m going to mail it certified, with tracking, with insurance! Never had a problem with USPS ever! But the first time just had to be with my wedding invites! I’m keeping my fingers crossed! Thanks for giving me some insight!
Post # 12
This thread scares me. We are sending ours out in April.
Post # 13
@MLDoddie: Having been through this, I would advise you to either use extra postage, or use some sort of tracking/insurance. I didn’t want to do certified/tracking and have all those ugly stickers on the envelope, but better ugly envelope than NO envelope! =(
Post # 14
@MLDoddie: I think it also really depends on the size/shape. I don’t think I would have had a problem if it wasn’t square and more flat. The mail that goes into the machines are generally fine I think.
Post # 15
@Olive-Popeye: Oh no… you too! I think it has something to do with our large and square invites…
I just compiled a list of my guests that I have to contact via phone / e-mail to ask if they got the invites. Sigh… could be worse.. at least the majority of the guests seemed to have received theirs!
Oh, here’s something funny that happened yesterday. I got an envelope back from the USPS that read “Sorry” on the back.. they sent me back the back flap of a random envelope.. Soooo.. I have no idea who was supposed to receive that one.. or if the mail even got to them intact!
Post # 16
Most of the lost/destroyed wedding invitations stories I’ve heard have all involved square invitations. Scared me away from them. I’d definitely call your post office and see if they know anything about it… they may not, but they may also know to look out for them being returned.