(Closed) I thought Etsy was supposed to be good!

posted 8 years ago in DIY
Post # 3
Member
1230 posts
Bumble bee
  • Wedding: November 2008

Have you contacted the artist?  Is there a return policy listed on his/her site?  I’m sorry this is happening….what a bummer. Just remember, Etsy is a site that any artist can frequent and use to sell their wares.  Etsy is only as reliable as it’s worst participating artist…

Post # 4
Member
5993 posts
Bee Keeper
  • Wedding: May 2010

as you havent seen the actual item yet, why dont you just wait and see and hopefully the real thing is better than the photos

sorry not much help but in my experience Etsy is good – but just like ebay, you get your good and your bad

 

Post # 5
Member
654 posts
Busy bee
  • Wedding: May 2010

Definetely! I think the alchemy thing is a litttttle iffy as maybe that isnt the type of thing they usually do? Etsy is usually pretty safe if they have good photos on stock of the product and good reviews from previous buyers ! πŸ™‚

Post # 6
Member
1987 posts
Buzzing bee
  • Wedding: June 2012

Well- everybody on there is an individual seller so obviously not everyone is going to be on the same level for craftsmanship and/or customer service.

I haven’t ever had a problem (love etsy!) But I always look at reviews and their sold items along with their current items for sale.  I know I am always taking a chance that I might not be getting what I want but I do my best to get what I want.  I even ask questions of the seller on many occasions.

I’m sorry that you had a negative experience!  

Post # 7
Member
2208 posts
Buzzing bee
  • Wedding: July 2010

I want to see the pictures!

(sorry, I like a tragic comedy)

Post # 8
Member
1385 posts
Bumble bee
  • Wedding: July 2010

Just like any online vendor you can get shoddy service every now and again but I second @eloping in waiting to panic until you get the item. Just look at this as a learning experience, next time you do an Alchemy request ask for pictures as the design process goes. (Not sure if you can do that- but it doesn’t hurt to try)

Post # 9
Member
987 posts
Busy bee
  • Wedding: September 2009

I think most sellers are really great on Etsy.  I too had a bad experience with someone who responded to an Alchemy request.  Constant excuses about why she couldn’t give me status updates and then citing flooding and medical reasons at the last minute as to why she wouldn’t be able to complete the project.  It was a cake stand too, not anything super labor intensive.  But then I did another request and found someone who was wonderful and I got exactly what I wanted at a great price and teh craftsmanship was terrific.  With the good comes the bad I guess.  There is a whole website about some of the absolute crap for sale on Etsy called:

regretsy.com

Check it out, it’s hilarious and you could probably use a laugh after this experience!

Post # 10
Member
5761 posts
Bee Keeper

The only thing you can really do is wait and see,BUT….I would be firing off emails to her right now asking her about the pictures you’ve gotten. My last experience was about the same. I had over 25 convos with her and even found the jewelry pieces needed that she said were nowhere to be found. I even sent her a picture of what I wanted,asking her to replicate it with a few modifications. Her photos werre terrible quality,so maybe I should have known better. I got nothing like I requested,and really knew no other way to let her know than to come right out and say I think she was not qualified to make the piece as requested. She offered me my money back after she received the item back. After 3 weeks of waiting I was told it ‘must have been lost in the mail’………I didn’t (stupidly) get delivery confirmation,so….an expensive lesson learned. She sent me ‘something to make up for it’…junk. Live and learn,I guess,but after buying MANY things on Etsy the past several years with no problems,this has kind of soured me for awhile.

I hope you read her feedback first. Good luck! Maybe it won’t be that bad!

Post # 11
Member
8353 posts
Bumble Beekeeper
  • Wedding: March 2011

Do you want to share the pictures they sent to you?

Maybe it isn’t as bad as you think it is?

Post # 13
Member
3098 posts
Sugar bee
  • Wedding: November 2009

Oh my. You weren’t exaggerating. DEMAND your money back, from the actual seller – first. Wow. I’m so sorry. That IS bad.

Post # 14
Member
4765 posts
Honey bee
  • Wedding: January 2011 - Vintage Villas

Oh my…I would definitely contact her once you receive it and express your concerns. Maybe she’ll be willing to let you return it if she knows you’re unhappy.

Post # 15
Member
5498 posts
Bee Keeper
  • Wedding: September 2010

Hmmm…Maybe it will look better in person? Have you contacted the seller yet?

Post # 16
Member
5993 posts
Bee Keeper
  • Wedding: May 2010

ummm yeah….. pics are bad

sending lots of hugs

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