(Closed) “I thought It was fake”…

posted 7 years ago in Rings
Post # 3
Member
2192 posts
Buzzing bee
  • Wedding: November 2011

Wow that’s awful!

Post # 4
Member
1927 posts
Buzzing bee

I would have replied “In that case… I guess you aren’t very good at your job”.

Some people are so stupid.  He was probably trying to make you feel bad about the ring to then try to talk you into a bigger and/or better quality one to make a whole new commisson on you. If I were you I wouldn’t hesitate to call and complain to the manager.  Especially given that you bought the ring there!!

Post # 5
Member
2747 posts
Sugar bee
  • Wedding: June 2012

Did you SAY that out loud?  You should’ve.  “It better not be fake, he bought it from Kays”.

Post # 6
Member
2701 posts
Sugar bee

@imalittlebirdie: what a idiot. Why in the world woud someone in jewelry sales even say something like that? Wow, I am sorry. He needs to just not talk.

Post # 7
Member
268 posts
Helper bee

eww how rude!

Post # 8
Member
5667 posts
Bee Keeper

@Moose1209: LOL Perfect!

I probably would have immediately stopped talking to him and flagged down a different sales person. Ridiculous!

Post # 10
Member
3798 posts
Honey bee
  • Wedding: June 2012

um, that was dumb. Why did he say it out loud, even if he thought that? And couldn’t he tell that the ring was one of their own? Sorry that happened!

Post # 11
Member
10287 posts
Sugar Beekeeper
  • Wedding: October 2011

The guy is obviously an idiot. If he’s unfamiliar with the product that he’s selling then he really needs some additional training. If it were me, I would have emphasized the fact that the ring was purchased from them and if the stones are fake, then there is a SERIOUS problem that needs to be dealt with. Bet that would have shut him up.  

Post # 12
Member
1326 posts
Bumble bee
  • Wedding: October 2011 - Tre Bella, Mesa, AZ

Destination Wedding got my ring from Kay as well, and they try to upsell ALL THE TIME (even before I was married). I’m assuming he did it on purpose to try to get you into a “better” ring. I just ignore them.

Post # 13
Member
834 posts
Busy bee
  • Wedding: October 2011

@imalittlebirdie: You need to get his name, and inform management about his lack of tact. Even if he *did* think it was fake, he should have kept it to himself!

Post # 14
Member
937 posts
Busy bee
  • Wedding: October 2012

Omg!! Even if he did think that, he should have kept it to himself! What makes you think you can say that to a woman about her wedding/e-ring?!?! Some ppl just don’t think.

Post # 15
Member
24 posts
Newbee
  • Wedding: January 2012

I agree with vmblai1019, tell the manager/boss/whatever about his behavior!

I must say, I am not really a fan of Kay’s. I’ve never liked the service or the employees there and we’ve visited several stores. We visited one of their stores just last week and I was not impressed and won’t be back.

Post # 16
Member
1902 posts
Buzzing bee
  • Wedding: October 2012

Does sound like a ploy of public embarassment to get you to buy a better ring – gosh if he couldn’t tell the difference between a fake and real diamond in his profession.. he is in the wrong profession..

I would complain personally

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