Post # 1
Two months ago I got an amazing new job – I am managing a clothing store whose clothes I really love.
But my manager (the state manager) is a crazy person. She manages about 30 stores, and has had a staff turnover rate of about 80%.
Her everyday behaviour includes:
– aggressive emails if something has not been completed (even when it usually has been done she just hasn’t bothered to check it)
– texting me way outside of business hours (10:30 at night) and being angry if she doesn’t recieve a response straight away
– frequently changing her story on things, basically I will roster my staff on for team meetings which she has agreed to pay them for, then two days beforehand she will tell me to change the date and that my staff should not be getting paid
– telling me to only roster on one other girl for stocktake, then screaming at me for not having three girls rostered on
– she never answers me when I have a question (my training for the position was not great and I do have some knowledge gaps) or says “ms-valentine, we have previously spoken about this, why should I explain it to you again?” – even though I take notes and have not had to ask her to show me something twice yet
She never takes responsibility for her actions. My two assistant managers have resigned due to her behaviour. One was very up front and explained that she did not feel like she was respected by the state manager, and was sick of being treated poorly in the workplace. The state manager blamed me for it…
I have printouts of the emails where she has changed her mind at the last minute (and blamed me) and will at some stage make a complaint about her. But previous staff members have made complaints and little to nothing has been done.
I feel awful because if it wasnt for her I would stay, but I am on the clock 24/7 pretty much with her constant emailing, texting etc, and I am having nightmares about her, having to comfort my staff members when they have to deal with her, I know that all of my current staff are looking for new jobs (and I don’t blame them)…I know it’s the best decision to leave as soon as I have another job but I just wish I was tough enough to stick it out. 🙁
That was an incredibly long rant, but basically does anyone have tips on de-stressing and how to explain in interviews why I am leaving after two-three months?
Post # 3
Record all of this (dates, times, samples of emails). File a complaint, along with some other managers to her superiors. In Australia you have a fair amount of protection over workace bullying, if I understand correctly.
Sorry – I was feeling angry for you and only got halfway before writing. I wonder if there is an outside agency you can complain to? Being screamed at is abuse, and legally shouldn’t be tolerated
Post # 4
Sorry that you have to put us with a boss like that. 🙁 Do you know how long she’s been in her position? I’ve had a few unpleasant supervisors – one in particular comes to mind. I stuck it out for several months and then the people at the top realized what was going on and they moved her to a position where she no longer supervised people. In your situation, I’m sure it also looks bad for her if people under her keep quitting. Anyways, if you don’t have a track record for quitting jobs really early, I don’t think it will be a big deal in the future.
Post # 5
@farawayviolet: No outside HR agency unfortunatley. But I do have records of emails, have had staff members write out the really terrible incidents. It has just soured my whole experience with the company as I know that complaints of that kind have been made before.
As soon as I resign (which will hopefully be soon) I will call the national manager and make a formal complaint in my notice period.
Thanks for feeling angry for me, I just wanted to get outside perspectives as to whether I was doing the right thing. 🙂
Post # 6
@ms-valentine: I wasn’t so much meaning an outside HR place as a legal place.. Legally you have the right to feel safe in your workplace? (I’m guessing. I’m kiwi and our laws are pretty similar)
Post # 7
@farawayviolet: I will consider speaking to someone if it gets worse, but for the time being I am just going to focus on getting out and having lots of proof for a formal complaint to the company.
Post # 8
@ms-valentine: Ok 🙂
Good luck with everything, and I hope your hunting works out well…
Post # 9
This happened at my very first job. One of my supervisors was harassing me, bullying me, and singling me out. I filed complaints with my other supervisor, and the both of us filed complaints to their manager. I was called into the manager’s office and told that I needed to “respect” the supervisor and that the way that she was treating me wasn’t a problem (!!!). I quit shortly after that.
Post # 10
I don’t blame you for leaving. As far as what to say in an interview, what about.. the job wasnt what they portrayed it to be and I want to be with a company where I truly have room to grow (something along those lines =] ) good luck!
Post # 11
@vorpalette: That is basically what has happened to other staff members who filed complaints, so they left! 🙁
@Mick26: That sounds perfect thanks. 🙂