- Future Mrs K
- 6 years ago
- Wedding: April 2012
I took my dress in over a month ago to be altered, the woman who did the fitting said she had been there 18 years, well that sounded great….. When I went back a month later to try on my amazing dress, OMG the train was missing when my mom and Maid/Matron of Honor when to unbusttle it, nothing happend, NO TRIAN!!!!! The dress had been taken in, in the brest area which was not supposed to happen and it was way too tight, boobs everywhere! and OMG the dress was too short……. The two women were clueless and were like uhhhhh well its not my fault your dress ened up like that……uhhhhh if we alter the look of the drses it we can make it longer??… uhhh we will have it fixed by tomorrow…
Well I went back still short, still tight, you could see my feet!!!!! Not happy, there was a new woman working with me, right away she said “this dress will not do, im pulling you a new dres!”
YAY… she spent 3 hours pinning and measuring… I went back yesterday so nervous I was going to hate my dress but the dress is perfect!!!!! I am so happy, and Mackenzie is AMAZING!!!!!! I will be calling corporate to let them know how terrible my experiance was (we spent over 10 hours there trying to get this dress right) and how wonderful Mackenzie is and how she really turned everyting around, customer service is everything!
IF YOU ARE GETTING ALTERATIONS DONE AT THE DAVIDS BRIDAL IN DURHAM NC, ASK FOR MACKENZIE!!!!!! I WOULD NOT LET ANYBODY ELSE TOUCH YOUR DRESS OR DO YOUR ALTERATIONS. Mackenzie was so great, she pulled me a new dress and had the alterations done perfectly, it was ready 5 days later!!!! My wedding is in a week, and I am sooooooo happy!!!!!