(Closed) If you’ve worked in retail… (Part question, part vent!)

posted 9 years ago in Career
Post # 62
Member
998 posts
Busy bee

@cmdw: I use to work at Gap and never had the MOD walk me out after buying stuff. Even though I usually bought stuff when I wasn’t at work since it was easier for me to shop then.

My MODs was very random about the searches. It just depend on how busy we were to see how they searched. Most of the searches was just usually a quick look. But it was much easier not to bring anything with me but my keys. But since where I lived was in the mountains it was so much colder, they did search jackets since people did have huge winter jackets on.

Post # 63
Member
10285 posts
Sugar Beekeeper
  • Wedding: October 2011

I dont personally work in retail but I work for the corporate office of a well known retail chain. As far as I know, our employees in the stores are not searched however, the distribution center workers are. Some of them have the clear purses but most dont and they are always subject to “inspection”. You wouldn’t believe how much inventory we loose each year from internal theft. 

My best friend (and MOH) used to work for Old Navy and she was searched and escorted out by a manager after every shift. 

Post # 64
Member
1465 posts
Bumble bee
  • Wedding: October 2012

No that is not normal and is considered harassment.

Post # 65
Member
228 posts
Helper bee
  • Wedding: February 2011

I work at Anthropologie and this is standard procedure, although we are allowed to use whatever bags we choose.  If I shop and any Urban Outfitter owned store I have to be checked out by a manager there as well, even if I haven’t purchased anything.  

Post # 66
Member
409 posts
Helper bee
  • Wedding: October 2012

@kkkatieB12:

The things you describe are pretty standard for retail.

I worked for a woman’s clothing store during college and they also required a manager to check your bags every time you left the store, whether you were working or just there to shop.  We also had on-call shifts and clocked out before we actually left the store at night and locked up.  I saw it as part of the job and just did it, no questions asked, because it was part of the job.  

I can understand why your GSM is strict, its her job thats on the line if she doesn’t check you properly.  She may have had other employees steal from her.  I think that probably, once she gets to know you a little better and you establish a good working relationship, she may lighten up.  

Post # 67
Member
1237 posts
Bumble bee
  • Wedding: May 2015

I worked retail in high school and we also had plastic purses. We had bag checks when leaving but only when closing – not sure if this was the store’s rule or just my managers’ lax enforcement. We never had any sort of checks when we were in the store but not on the clock, that’s the part that’s kinda weird to me. Oh, I also worked in the back room of the same store for a summer (unloading totes, removing clothes from packaging, attaching security tags) and my bags we never checked. I probably had the most chances to steal things of anyone who worked there, but again, this was probably just my managers not following store policy.

Post # 68
Member
177 posts
Blushing bee
  • Wedding: December 2012

Currently working in retail and bag checks are company policy.  We do not check inside anyone’s wallets and we do not pat them down.  We employ the coat off policy, we pat down the jacket and then watch you put it on when you are at the door.  I personally would not be comfortable patting down an employee or having someone pat me down. If you aren’t either don’t be afraid to speak up and ask to check the written policy to see if that is mandatory or some being overs zealous.  

Post # 69
Member
192 posts
Blushing bee
  • Wedding: September 2012

I have worked at quite a few retail stores and I have NEVER had to use a clear purse. Although I have always had my purse checked before leaving the store. I am currently the store manager at a litle girls’ clothing store and the rule was recently amended that you must be on the clock until your bag is checked, this way the girls get paid for any time that they have to waste waiting for a manager.

Post # 70
Member
111 posts
Blushing bee
  • Wedding: May 2011

I think some stores are just like that based on what situations have happened with their employees in the past. I used to work at Hollister and they are INSANE about checking purses. You don’t  need a clear one, but they will look through all of it. Now I work in a hospital pharmacy and work with narcotics on a daily basis and have never even heard mention of anyone being searched!

Post # 71
Member
3004 posts
Sugar bee
  • Wedding: March 2010

I understand the whole checking the bag thing, even though I have never worked in retail, but to me checking your wallet it makes no sense.

Post # 72
Member
10285 posts
Sugar Beekeeper
  • Wedding: October 2011

I agree that checking the wallet is a bit much. Its not like you could fit a pair of jeans in there!

Like I said before, I look at it from the corporate aspect. The amount of inventory that we loose every year due to internal theft is RIDICULOUS! Thousands of units are stolen by store employees causing companies to take a serious hit due to this. I really wish we would institute the inspection policy for our store associates, as it would save us a fortune in the long run. I’m not saying that they are all dishonest because we have quite a few who are AWESOME but there are always the bad eggs that ruin it for everyone else. 

I agree that the way the OP’s boss handled the situation was a bit much but she is just covering her own ass. Atleast in our stores, when we have a theft issue the manager is always partially to blame and in some cases, could even be fired depending on what happened. 

Post # 73
Member
230 posts
Helper bee
  • Wedding: September 2011

I worked at Robinsons DisMay many years ago, and although we didn’t have to carry clear purses, they checked our purses on the way out.  But only at night, which I found to be truly assinine.  As if I’m going to steal on the closing shift, but not the day shift?  Although, they did sometimes do random “busts” for the day employees and would jump us just outside the doors to search our bags. 

One time, I bought a gift for my BFF and wrapped it in the mall.  Ladies, this horrid woman made me UNWRAP the present to prove to her I wasn’t sneaking anything out in it.  I think I still hate her a little bit for that.  😉

Post # 74
Member
8 posts
Newbee
  • Wedding: June 2013

That’s f*ed up. I would get out of that job. I wouldn’t even be cool with the clear purse thing. I don’t want everyone to see my feminine products or my make-up or my money. I work at a bookstore– which I would recommend– because the only thing we have to do is lock our purses in lockers while we work. It seems silly to invade employees’ privacy by searching their purses when the customers don’t have to submit to that kind of invasion. And that “discussion” thing your boss said just sounds rude. It sounds like she WANTS to catch someone doing something. I feel for you. Good luck.   

The topic ‘If you’ve worked in retail… (Part question, part vent!)’ is closed to new replies.

Find Amazing Vendors