(Closed) I’m at the end of my rope with this vendor…

posted 11 years ago in Reception
Post # 3
85 posts
Worker bee
  • Wedding: June 2010

That sounds really annoying. Some people are just not email people ,though, and if you want to work with them, you kinda have to deal with that. Try calling them rather than emailing and waiting and getting madder and madder? If you can’t deal with the phone calls, it sounds like this is not the right vendor for you. 

Post # 5
30398 posts
Honey Beekeeper
  • Wedding: November 1999

I would email the musicians again, copy the band leader.

Ask for a phone number since they seem to prefer some  form of contact other than email.

I would reiterate that I want the decision all made ahead of time, that I am not one of those brides who wants to leave things to the last week.

I would give them a deadline date to respond or let them know that I would be searching for another band and using the courts to recover the deposit. I’m hoping yoou have something in writing in your contract about “timely responses.”

Post # 6
694 posts
Busy bee
  • Wedding: July 2011

Do you have a contract with them?  Does it state anything about preparations or timelines?  

I would keep emailing and request a phone number as well.  Paper trails are good, but you can always email them after a phone call to highlight the points you talked about and then you have it written down.  I don’t know what else to suggest – other than to keep hounding the band leader so you actually get a response from someone.  This is quite unprofessional on their part.  You need to know what is going on and not the week before the wedding.  I hope you get a hold of them soon!

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