Post # 1
I shall warn you ahead of time…this is a BIG DAMN VENT!!!!
Ok. I am getting ready to call the USPS and not the local office.
Their website and the tracking number from US state dept with the number of the priority mail package containing my passport showed that the postal service DELIVERED MY PRECIOUS on JANUARY 28…
that is LAST WEEK.
And no passport.
Made a few calls and found a very nice lady in the New Orleans passport office (Autumn). She said she would tomorrow if no passport is located, reissue my passport as "imminent" and that all I had to do was get a certain form to the passport office which I already printed off at work today.
We leave in 29 days.
I spoke with the so called supervisor of the post office which SUPPOSEDLY delivered the package and was informed the lady who ran my post office route was off. It’s her off day. Oh well…don’t call her or ask any questions on her off day right? I work in medicine and get called in all the time and even on my "off" days. Apparently the old "neither rain nor sleet nor snow" saying is NO LONGER VALID.
So tomorrow this lady will get some questions asked by the so called supervisor. Who knows what will happen.
Wish me luck as I call the national line, 1800 ask usps
Cross your fingers, say a prayer, and give me good karma!!! I actually cried today after I hung up the phone. This is horrible.
Post # 3
Praying for you! Good luck!!!
Post # 4
oh my god! the postal service lost my passport last week! i am so sorry this happened to someone else 🙁 at least yours has potential of still reaching you, and you do have some time. the envelope containing my passport was destroyed in the letter sorter. only the card and the envelope reached their destination; packaged neatly in an "i’m really sorry" envelope from the USPS. i am sending well wishes your way, and i hope you get everything worked out before your honeymoon!
Post # 5
Oh dear! Well, please be kind to the letter carrier if you get to speak to her. The post office has become an extremely demanding place to work in the past couple of years. The carriers have bar codes they must scan inside the mailboxes so the central office knows if they are taking "too long" and their routes get longer every few years. My dad has been a carrier for 50 years and I can assure you that the carriers really do care and try to do their best, but the frantic pace they are required to maintain doesn’t allow them to hunt down missing packages very easily.
Post # 6
Don’t fret! Your passport can be issued in as soon as 10 days when filed "imminent." I received mine in 3 weeks (and it had to go through the military APO system which I’m sure added and extra 2 weeks!!) Take a breath and relax. You will get it in time and you will have a wonderful time on your honeymoon.
Post # 7
If worse comes to worse, you can get the passport expedited!
Post # 8
We are going to try to get it expedited. They can do an "imminent" reissue which should be here within 10 days. We’re NOT getting married in March..just our offical engagement trip. In fact, because of how busy/tight my job is, I can’t get off any more time from work until later this summer.
This is the engagement trip so it’s important. I have an aunt back home who is a letter carrier, but where I am, the post office is run a little bit differently…
I was assured by the am/early pm manager that he’d call me with an update in an hour or so..FOUR hours went by and no call. I phone the post office about 330 yesterday and the afternoon manager answered. She had NO IDEA what had happened and the am guy did NOT UPDATE or inform her at all of the situation at hand so I am angry about that. I work in medicine, a very very customer centered type of business. I go into work in the snow sometimes, when I don’t feel great, get called in at 4 in the mornings sometimes, and yet I do my best for my patients. I didn’t get that vibe yesterday with the post office. What’s even stranger, they can’t even tell me if this package is something somebody was supposed to sign for???
She told me she would speak with the employee today about the missing passport. I know if there was a serious customer service problem at MY job, my boss would not hesitate to call me at home on my day off. (we need a roll eyes emoticon here!)
I think the other issue besides not getting it that bothers me is identity theft. I read a few articles on the passport site about that. That scares me.
Keep the good thoughts/karma coming. I am hoping the carrier just "misplaced" it.
Post # 9
Oh wanted to add. I am ALWAYS nice to those I deal with. I am firm though. And I work in a very demanding field too, but always find time to be thorough with my patients. Again, my aunt is a mail carrier back home. I love her dearly and she has gone waaay above the norm for her route.
Post # 10
Ok. IT IS OFFICIALLY LOST.
So I called the state dept again and got yet another awesome person to help me out. Helen was so nice! She told me how to get this done asap including giving me special reference numbers and to write a separate letter to the re-issue office telling the need for urgent re issue and why (engagement trip) and the reference numbers so they can immediately plug things in and pop me up on their computer screens! She rocks!
The post office manager called me back. She was very sorry, but the mail handler claimed she wanded in the package and remembered placing it in my mailbox?? They say they aren’t sure what happened but I am going to be very careful checking my credit reports for the next 2 mos in case somebody tries to steal my personal information. The state dept has already made my passport invalid btw in case some criminal tries to pass themself off as me.
So it will be overnighted (FREE OF CHARGE courtesy of the manager of the local USPS office branch where it was lost and they assure nothing else will be lost again) to the regional office and supposedly I should get it within 2 weeks. Close call.
I will not breathe a sigh of relief until it’s in my hands though.
For anybody going thru this in the future, I will start a new thread in a while about what to do if your passport is lost..a walk thru guide that will save you over 2 hours of phone calling if your passport goes the way mine did.
Post # 11
- Wedding: September 2009 - City Hall
Do you live in a townhome or apartment complex (gated community, that sort of thing?) I’ve had stuff "DELIVERED" before, and not gotten in, and gone through a big damn mess similar to yours… only to finally get ahold of the mail carrier and find out that he either delivered it to one of my neighbors, or to my community office manager. (And they assume the post office will tell ME this, so they didn’t get in touch with me…) Just a thought.
Post # 12
I’m having the same mail losing problem with USPS. I didnot request a tracking number so now it has been more than a week I have not received my passport. The Korean Consulate said that they are not responsible for losing any packages sending from them. It’s horrible. In the envelope I put my Passport, $100 in cash, and some other documents. I cannot understand what has happened to my envelope. I have only one advice for all people: Never send your precious documents to anyone else or by mail. The best way not to lose your precious assets is keeping them with you.
Post # 13
It appears that either Post Office employees or bottom feeders at the Consulates and Embassies know to look for untraceable envelopes. You MUST get a tracking number. My passport was stolen in-transit to a Consulate a few weeks ago. The USPS never gave me a tracking number or offered it when I shipped my passport. I assumed Priority mail would come with a tracking number and mistook the Billing# for it. I’m sure terrorists will find them useful, and they likely know the FBI doesn’t investigate stolen passports — so its an easy way to sneak into the country for terrorists.
Post # 14
I’m very busy, but I’m writing this to save someone else a lot of heartache and worry.
DO NOT PAY $12.85 FOR OPTIONAL OVERNIGHT DELIVERY FOR YOUR PASSPORT.
AGAIN, I REPEAT. DO NOT PAY $12.85 FOR OPTIONAL OVERNIGHT DELIVERY.
This is the second time this has happened to me. First time was with either my wife’s or my passport, and now the second time with my daughter’s passport.
For some reason, (I suspect either because USPS does not mind gypping and lying when it comes to other agencies’ mail delivery [are they going to file for a guarantee refund? NO!], or because USPS employees love ruining other peoples’ international vacations, or USPS cannot handle overnight deliveries), USPS Tracking showed that my passport was delivered on 10/7/2013 via USPS Priority Express 1-Day. This was an absolute lie. The passport CARD showed up on 10/9/2013, as did the original birth certificate. However, the actual passport did not show up until 10/16/2013 (today), even though it was supposedly fake-delivered to me on 10/7/2013.
If you do not want to wait a whole extra week for your passport to arrive, do yourself a favor and just sign up for the regular mailing of your passport. Save the $12.85 and paradoxically your passport will arrive quicker.
If you’re wondering why I made the same mistake twice, I was lied to and told that I must buy the $12.85 overnight delivery if I wanted to pay the $60.00 expedite fee.
There should be an investigation into the practice of fake-delivering passports and them showing up a week+ after.
(bellenga, thank you so much for this post… it kept me sane and on the ball.)
Post # 15
If your passport is fake-delivered, YOU MUST CALL YOUR LOCAL POST OFFICE! I did and it showed up 2 days later.