- Swoontobee Mrs.G
- 7 years ago
- Wedding: November 2011
Actually, this may be more of a reminder to most because it IS common sense, but I learned this the hard way. To make the story short: PLEASE MAKE SURE YOU KNOW YOUR OWN MEASUREMENTS before you get measured to order your dress!!
Now if anyone out there wants the MUCH longer story:
I ordered a dress from a fairly new dress shop that really seemed to have their stuff together- while I was searching for a dress they were very organized, communicated quickly, were helpful and polite, and had great reviews/references. At my appointment I was torn between two dresses, so they took my measurements at the time so that I could easily place my order when I returned.
So I decided to order an Enzoani dress from this shop and they told me that I matched to a size 4, which I thought sounded fine because I knew that wedding dress sizing is usually different than street sizing (I’m usually a 0, sometimes a 2). The next day I realized that they never let me actually see the size chart, so I could compare it myself. I searched online and found one, measured myself, had my mom measure me also, and each time the chart showed that I should be between a 0 and a 2 (I am actually less than a size 0 for bust and waist, but a perfect size 2 for hips- I’ve got too much junk in my trunk! :).
I tried to justify reasons for why they would order not only the safe size, but a size ABOVE that one (the 4). Finally I decided to make the 40 minute drive to ask them in person. Maybe they had a good reason? The owner re-measured me and we found that EVERY measurement taken was wrong… each by a few inches! She said I was definitely NOT a size 4 and that they had made a mistake.
They called me back today (DAYS later) and said that they couldn’t change my size. I know that it’s only an extra size up and that it CAN be altered, but if I’m spending $2,000 on a dress shouldn’t it at least come in the size I need? Now Bees, I HATE confrontation. HATE it. The thought of it makes me feel weak to my knees. But I knew that they wouldn’t make an effort to correct the order unless I sounded serious. So I asked them to call Enzoani again to see if there were any other options, and if not to please call me back with information about how to possibly cancel the order (like I said, I wanted them to take me seriously!).
This time they called me within a few minutes. Suddenly now they were able to get someone to change the order. They said that there would be a fee, but of course that the shop would pay for it (thank goodness- I didn’t want to discuss that too!). They were nice about it and I asked them to re-send the contract with the correct size.
MORAL OF THE STORY: Don’t forget to have someone besides the dress shop employees measure you before you go in to order your dress. I know they sometimes order the wrong size off of the chart (to be extra safe, to get $ for alterations, etc.), but I never questioned that they would get the actual measurements so wrong- that seems like the most basic skill for a dress shop! I trusted them completely at first. But if the measurements or the size on the chart that they matched you up with seems wrong, SAY something!
Here is a helpful link regarding measurement guidelines: http://www.henrisprom.com/media/docs/howtomeasure.pdf
I was so worried that I was overreacting- it’s not like it was a size 14 that they ordered me. But in the end I was glad that I had the common sense to question their judgement and to speak up, because I don’t want to worry about having to alter 4-5 inches off of a dress that I saved up all year to buy. My situation really wasn’t a big deal, but I don’t want that to happen to someone and have them receive a dress a COUPLE of sizes larger… or worse SMALLER!
Just have a blast finding that fabulous dress and be observant when you order, lovelies:) <3