posted 9 years ago in Paper
Post # 3
1078 posts
Bumble bee
  • Wedding: March 2009

He definitely needs to refund your money, including shipping! I would check into a local print shop that can handle your order in a day or two (most will work with you, in this sort of time crunch). Start from scratch with a different company, since he’s proven to be unreliable.

What an awful situation to be in…sorry to hear the invitation process hasn’t been smooth. 

Definitely fill out a complaint with the BBB, and anywhere else you can leave a review. When vendors see these, they’ll typically will do anything to make it up to you. Maybe you’ll get free menus, table numbers, place cards, etc. out of it.

Post # 4
184 posts
Blushing bee
  • Wedding: October 2010

CALL. Is there any way you would consider sending everything but the reception card? Did you send out STDs? Because if so, don’t freak out! Everyone knows you are getting married, they have saved the date!


Post # 5
72 posts
Worker bee
  • Wedding: June 2009

Call and tell him you will blast him on BBB (better business) if he doesn’t reprint the cards and overnight them to you or refund you the price of them.  You can always print a reception card yourself on cardstock (i know not perfect but noone will notice) just to get them out the door and get rid of your headache.  It sucks, but it’s better than having to wait another week for his BS. 

Also, if you have sent Save-The-Date Cards I wouldn’t be worried about them going out a little late. My wedding is June 6th and I just sent out my invites at the end of last week. 

Sorry you’ve had to deal with that crap, unfortunately I think everyone encounters at least one crappy vendor (jeweler, dress shop, photog etc.) in the process of planning a wedding so you are not alone!

Post # 6
776 posts
Busy bee
  • Wedding: June 2010

Oh gosh I’m so sorry thats terrible.  I agree with the above advice, call hom for sure! Get your money refunded and definitely tell him you will blast him to the BBB (and do it, maybe after this mess is sorted out though, you dont need another task on your plate). I say get him to refund your money and then DIY the reception cards.  If you just do it on some plain cardstock that matches in color somewhat no one will notice. Best of luck!

Post # 7
739 posts
Busy bee
  • Wedding: June 2009 - Red Fish Grill

I’m so sorry!  I had a horrible invitation experience, too.  (I wonder if there’s something about 6/13 weddings.)  After getting the runaround multiple times, being lied to and having my mom lied to, I really started to panic.  When the materials finally arrived, I cancelled the print job that the store was going to do for me.  For my "troubles", the woman didn’t require that I pay the $64 balance due on the paper goods.  How generous!  Were I not a nervous wreck to get the invites DIY’d and mailed, I would have demanded more.

I found a great local print shop that took my job last-minute and had it ready for pick-up a couple of days later.  The flat printing was much better quality than the digital printing the other place offered and I saved a lot.  They turned out great!  So don’t lose hope.

I wouldn’t call the guy at home.  (Let him be the only unprofessional one in this.)  Defintely continue to document everything, demand a refund, and (when you can) post reviews for the benefit of other brides.

I hope that you find resolution soon!

Post # 8
163 posts
Blushing bee
  • Wedding: July 2009

I agree- I wouldn’t call him at home either (kinda takes away your credibility if you have to pursue the matter any further, I would think?).  Is this Don guy the owner/operator, or a representative? If he’s not the o/o, I would elevate the issue as high as possible- hell hath no fury as a bride-to-be scorned!

Post # 9
1266 posts
Bumble bee
  • Wedding: October 2009

wow! I am so sorry you had to deal with something like that! I say call him and give the guy a piece of your mind! that is rediculous service! It baffles me to wonder how some people think – to even consider sending inviations that were WRONG. sigh. Hopefully everything gets sorted out – you have a great FH for helping out with the drive!

Post # 10
1 posts

Alright, so I’m dying to know…. what happened.  Because I too, ordered invitations from Don Reynolds and haven’t heard from him although I have emailed AND called him every single day for the past week and a half.  I am so furious I am past the point of logic.  What action did you take and did you finally receive your invitations?

Post # 12
14183 posts
Honey Beekeeper
  • Wedding: June 2009

Wow. Thanks for the tips. At least they got fixed.

This guy needs to figure his ish out or get outta the biz. 

Cancel your credit cards if you paid that way, missbride. And file a complaint against the better business bureau. at least they’ll be breathing down his neck. 

His website looks shady, just like he is. BOO. 

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