(Closed) Invitation UNDER run?

posted 10 years ago in Paper
Post # 3
Member
2324 posts
Buzzing bee
  • Wedding: May 2018

What they say when you told them? They should just send you the RSVP card and the extra envelopes. I’m not sure what you mean by extras? But it’s custom to get extra envelopes to account for addressing mistakes, but I’ve never received extra invitations, Save-The-Date Cards and/or RSVP cards from any company.

Post # 4
Member
1423 posts
Bumble bee
  • Wedding: May 2009

We received about nine extra invitations and nine extra rsvps.  I considered it a bonus.  But you should at least get as many as you ordered, without any flaws.

Post # 5
Member
27 posts
Newbee

I’d definitely contact them. You should get what you ordered! When I send couples their completed invitation sets I try to include extras of everything, but at least what they ordered!

Post # 6
Member
2292 posts
Buzzing bee
  • Wedding: July 2008

Your vendor’s policy about extras should be on their website, and what their policy is really depends.  I got my invitations from The Green Kangaroo, and as I recall they include a small number of extra envelopes, and if you want more extras you have to order them in multiple of 5 or something like that.  They did not include extra invitations. Anyway, my order actually was short one complete set!  While I had ordered extrss, just as a matter of principle I either wanted that set, or didn’t want to have paid for it.  I emailed them, and they sent out another complete set that day.

And honestly, whether you get extras for free I think depends on the vendor and the invitations.  When I ordered Save-The-Date Cards from Wedding Paper Divas, I got extras.  Of course, those were pretty inexpensive invitations, and all that went into producing them was the print run.  An eight or ten piece invitation produced using thermography or letterpress is a different thing altogether, and I would be suprised to get multiple extra copies of something like that for free.

Post # 7
Member
536 posts
Busy bee
  • Wedding: September 2018 - The Desmond Hotel in Malvern, PA

If you were shorted, you should definitely call — there was likely just an oversight in counting out your order.  They owe you whatever you paid for, and that should include replacing the 3 items that are messed up.  Sending extras is a nice thing to do, but it is not a guarantee.  Depends on the company.

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