Post # 1
So after ordering my invites/response a few weeks ago through vista print I got them yesterday..YAY! Well…Apperantly they screwed up and instead of response cards I got a stack of 50 of someones baby shower invites and a stack of happy holiday send outs for a label company. I called them and theyre shipping me my response cards in 7 days or so (im not mad, my wedding isnt for 8 months so I have plenty of time!)..I just though it was funny. I texted the number on the babyshower invites and said “fyi: you dont know me, but I got your babyshower invites from vistaprint. You might want to call them and let them know”. I didnt get a response back, but meh, I did my part.
Post # 3
Wow, that’s a crazy mix up! I’ve gotten two shipments from Vistaprint and so far I’ve gotten what I’ve ordered. I guess it’s good to order early in case something happens.
Post # 4
@MsNarwhal: oh that’s kind of funny! (and haha, you probably texted some old lady’s land line who doesn’t have texting… I totally would have texted back!)
Post # 5
Haha, well mistakes happen! Glad it sorted out now 🙂
Post # 6
Haha, I’m glad your ordered early. I’ve never had problems with them, but I plan to order invites, response cards, and programs in the next week or so just in case something similar happens to me. Which design did you go with?
Post # 7
I’ve always had really good luck with their customer service, they respond really quickly and get everything taken care of. Something that we ordered was scored a bit off, we let them know and they sent us another batch right away–I think it got here in less than 7 days. We ordered our rehearsal dinner invites from them and they looked great! Hopefully you’ll get your real invitations soon 🙂
Post # 8
i once got a pro flowers shipment that wasnt mine so i texted the number on the box it WAS a cell and the girl called me and though some questions found they were ment for her sister across the street from us. i gladly took them to the owner 🙂
Post # 9
That is kinda funny!
I might try calling the number though… if it’s a landline they won’t get the text. I actually did this the other day. I was given a number to contact someone to ask a quick question… I texted it and then LATER found out that it was their landline. OOPS lol
Glad to hear that vistaprint is quickly getting cleared up! =)
Post # 10
Someone in the shipping department stuck the wrong label on the box. I worked for an online retailer for several years, and did a stint in the warehouse one christmas, and it is surprising it doesn’t happen more often. You did the right thing. The company will either arrange a pick up and redeliver to the correct address or reprint the product.