(Closed) Inweddingdress.com who designed this dress?

posted 8 years ago in Dress
Post # 4
2 posts
  • Wedding: June 2010

PLEASE PLEASE do NOT  buy from inweddingdress.com.

Their only means of contact is via a contact form they have no address or phone number which I should of checked before I ordered from them, first rule of internet shopping only buy from a site that displays this info and you can validate it.

“HELEN” replied to me with the wrong name and when I questioned this “she” said she had used the last email name she had sent to. That inspires confidence, copy and paste the replies to email.

I ordered my dress from them and received it  a few weeks go. I am now so stressed as the dress they sent was in fact cream when I ordered white. As you can imagine I am having an all white wedding and for my dress to be cream is a disaster. Also there sizing was off.

Through email they are insisting that the dress they sent me is white and even after sending them photos they are still telling me that the dress I received is white.

First they told me that they use a pastel shade of white i.e. it’s not pure white but they don’t tell you this anywhere on the site, according to them it complements skin tone better. I would like to know how they know better than I what color suits my skin tone.

They also sent me a measurement form and I had to take pictures of the dress measured according to instructions they sent. After following instructions and it can be clearly seen that the size is wrong and the color is off, they responded saying nothing about sizing and sent me a picture of what they claim to be my dress before they shipped it, and low and behold it looks lovely and WHITE, i did point out to them that if you photograph the dress using a flash it does actually look white, i even sent photos one with flash and one without to show the effect.

They are basically calling me a liar and say that they do not have to refund my dress as it is white as i ordered.

With only 2 months to go I have to now find another dress and am still trying to get satisfaction from them not another worry I need.

All I get in replies is that the “dress was made in accordance to my order and will not be refunded”.
Buying from inweddingdress.com is the BIGGEST MISTAKE I have made.

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