I have a macbook (from 2007) and a iphone 4s. Prior to getting both apple devices, I had a HP laptop and a Droid Incredible 2 followed by the Droid Razr Max.
My HP laptop would run extremely slow after about 4-6 months. I used it for college – surfing the net and typing papers. It was hard to have multiple programs open at once and would freeze whenever I moved between programs too quickly. In the 14 months I had it, I had to wipe it and reinstall everythin 3 times just to get back to the faster processing speed. Then I bought a macbook. The big thing for me was the battery – it would last for an entire 4 hour class without being plugged in. (I went to 2 computer stores and at that time couldn’t find anything that would last as long that was windows-based.) I have been using the computer for 5 years, every day, rarely shutting it off. It still works very well, I have no issue opening multiple programs or moving between screens/programs. A few months ago I purchased a new AC adapter and battery.
The Droid Incredible I had worked well for a while, but then the screen froze up. Verizon replaced it. It again worked well for a while, but I started having issues with apps closing randomly and a long delay between pressing the screen and a response from the phone. I upgraded to the Droid Razr Maxx, the king of all phones. After a week the touch screen froze, so they replaced it. Then I started having issues with voice command starting while the phone was just sitting there, or the phone making phone calls on its own. This would happen when the phone was just sitting on my desk, while I was listening to audiobooks off my phone in my car, or while I was running. After a lot of run around, they replaced it again, but the same issues came back on the new one. I found a few other people online and at work who had a Droid phone with the same issues.
I got the iPhone 4s. I haven’t had a single issue with it. The battery lasts almost long as I was getting with the Razr Maxx. I can use it just about all day and charge it overnight. It charges to full faster than the maxx. No issues with the screen, apps or anyting else. Plus the camera on the iPhone 4s is WAY better than on the Droid.
I think that windows and Android have a tendency to release products and software when there are still issues. It seems that Apple focuses on developing a solid product before releasing it, so users have fewer problems with the device once they get it.
I don’t like that Apple is so proprietary, like SONY cameras are, with adapters and such that don’t interface as well with other non-apple products. They also come at a premium price, especially the laptops. However I am confident, through my own experiences that I would have paid the price of my macbook several times over had I stayed with a PC laptop.
I don’t think that there is much that apple provides that you can’t find elsewhere on other products, but knowing that I have a solid product that will last is important to me. I also have 2 ipods that are 5+ years old and I’ve never had a problem with them either.