Post # 1
So, I booked my honeymoon a month or so ago through a travel agent with Delta vacations. Flight, resort, the whole shebang. Then I get a call from my agent today. Delta has ceased operations for one of the flights I was booked on. So, I can either fly out of my home airport and have an overnight layover somewhere (sucky), fly out of an airport 90 minutes away that leaves before the sun even thinks about coming up and save $18 (woo hoo?) or cancel my trip and get my deposit back (seriously?).
Well, we opted for choice number 2 and asked about upgrades for our inconvenience, or at least a free pass into the Delta Sky Club for our trip, and basically Delta doesn’t care about inconveniences they cause after they change their flights (really, they couldn’t “cancel” this flight before releasing the new flight information 330 days out?) and feels that by offering us an overnight layover option we should be thrilled that we still get to fly with them to our honeymoon.
Shenanigans I say! And other airlines aren’t an option out of our airports, mainly because they are a lot more expensive. So, I’m stuck, without an upgrade to console myself with.
So, do I save this tearjerker for the check-in lady to see if I can get an upgrade from her? I think so. And I also think an email to Delta is in the cards once I have my “new” itinerary in my hands. Delta – you are on notice!
Post # 3
dang. thats lame that they couldn’t decide to change their flight schedule, as you said, BEFORE they released the flights. At least its still going to work and you didn’t have to rebook the whole trip. Are you flying out of Milwaukee now?
Post # 4
Yep, now it’s a Milwaukee flight. So at least we don’t have to fly out of O’Hare or Midway. I would probably contemplate starting from scratch if that happened because the flights to Jamaica left ungodly early when you add a 2+ hour car ride on top of it!
Post # 5
We just got back from Cancun and was flying Delta. It was a nightmare leaving Cancun. Once we got back to the states though the lady in Atlanta really took care of us. Don’t bother with Delta go over their heads and write to DOT. They will get on it right away and help you far more than Delta will.
Post # 6
oh no kidding. at least milwaukee is a smaller airport as well, so you don’t have to deal with the crazy that is O’Hare
We’re leaving for our honeymoon from Milwaukee as well, but just because the flights were so much cheaper than out of Madison.
Post # 7
Because of Delta’s changes, our April Europe trip I booked in October was moved around awhile. After repeated attempts of about 45 minutes each of getting the flight changes resolved well, I eventually got rid of an extra transfer-stop in MNP and just 1 stop in NYC on rte to Seattle (where family lives). Delta wouldn’t accomodate a night layover in NYC in all the changes….which I was hoping would be a nice honeymoon bonus stay. So bummer–I actually wanted the overnighter– but at least it’s more of a direct flight home than before.
Post # 8
Delta has been on my list since they took my 50,000 frequent flyer points for no darn reason.
i fly United or AA now.
Post # 9
One one and only time flying delta was so horrendously bad all around that I refuse to fly them any more. AA or midwest all the way! I really hope that the gate agent or a higher up gives you some perks- seat upgrades and/or sky club admittance! Good luck!
Post # 10
I am so sorry you are going through this. The one time I flew Delta I wound up practically screaming at the airport and was ugly crying at the ticket counter. (I had been at sea for almost 4 months doing research.) I will never fly that airline again.