(Closed) Is etsy.com down?

posted 10 years ago in Beehive
Post # 3
1061 posts
Bumble bee
  • Wedding: September 2008

Works for me…

Post # 4
228 posts
Helper bee

I just got on…

Post # 6
1 posts

I haven’t been able to get on since yesterday

Post # 7
344 posts
Helper bee
  • Wedding: September 2008

It’s been fine for me, but I am having issues with other sites! Haha.

Post # 8
189 posts
Blushing bee
  • Wedding: October 2008

Etsy just sent out the following e-mail. I wasn’t having trouble getting on when you posted this, but now I am! I tried changing my DNS settings (several times) but still no success. I have a MacBook running Safari on OS X Tiger. I googled "change DNS servers," "change DNS servers Mac" and several other similar things… went through a few different sites and DNS configurations but still can’t get on. If anyone knows how to fix this and could help me out, please PM me! I’d be very grateful as I have several convos to reply to (including one about paying for Mr.GV’s wedding ring). Thanks!!


June 30, 2008 Dear Etsians, This is an update for everyone having trouble connecting to Etsy right now.

What happened?This past Thursday we moved Etsy’s DNS servers to our new datacenter. This is an important step in making sure the site can grow and scale.

This DNS move caused a ripple in some people’s access to Etsy.com. By our estimates, 0.01% of traffic to Etsy is not resolving correctly. Still, we understand that for those affected, this is very disruptive.  We wish there were an immediate resolution, but we don’t think it’s that simple.

Whenever a DNS change occurs, it needs to propagate through various ISPs around the entire world. This can take several days. In this particular case, a lookup error occurred, and this error was cached in many different places: an ISP’s own DNS servers, your local router, and even on your computer itself. 

What can we do?Right now we’re waiting for all the caches to clear out the error message. Until this happens, some people will be unable to reach Etsy.

There is a quick fix for this: you can change the DNS servers you use.

There are guides on the Web on how to do this, but please understand that this is something that Etsy cannot do for you (though we’’re happy to answer your questions if you’’d like to send them to [email protected]).

We’ve spent time investigating every nook and cranny, and this is where we’re at right now. If we uncover anything else that can be helpful, we’ll make sure to let you know.Here is the Storque post: http://www.etsy.com/storque/article/2138/Love, Etsy

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