Post # 1
Has anyone else ran into a policy at bridal shops that carry the Dessy line (Alfred Sung, After Six, etc.) where they charge $25, per bridesmaid, just to look at the dresses in store? This happened to my bridesmaids and I today, and I cannot find mention of this policy anywhere on the internet. So, I was just curious, has anybody else experienced this in stores that carry the Dessy Groups line(s)?
If we had ordered a dress from the Dessy line there, we were told the $25 would be applied to the order. If not, it was lost.
We drove over 100 miles to see those dresses today and I had even made email contact with the shop last week to make sure they still carried the line before making the trip, and no mention was made of this policy, only that they did carry them and to “come see” them.
It just seems so offputting.
I did shoot Dessy a message through their form to see if it was legit or not. I figured if this wasn’t an actual company policy, that they might want to know one of their retailers is doing this in their name. If it is policy, well, at least I learned something new.
Post # 3
Nope – We went to 2 different stores.
Post # 4
- Wedding: August 2012 - Historic Lougheed House
Never heard of this. It seems like its more of a store policy, rather than a Dessy policy.
Post # 5
i’m the dork that wanted to vote.
we didnt do dessy, but i’ve gotta say that is INSANE. i’m so sorry to hear that happened to you!
Post # 6
- Wedding: July 2012 - The Gables Inn, Santa Rosa, CA
Never heard of it– but there are plenty of beautiful dresses out there that don’t have a charge to LOOK at them– I would consider those instead.
Post # 7
No, when I was a Bridesmaid or Best Man we didn’t have to pay. (We did get Dessy ones too…)
Post # 8
This is the response I received from The Dessy Group:
Thanks for your inquiry! Unfortuanetely we do not make any policies for any of our retailers. You will need to contact them directly for any information on their policy.
The Dessy Group
I sent another response urging them to contact the store in question and tell them to stop blaming their company for, what appears to be, a store policy. It makes Dessy look bad, in my opinion, because not everyone would contact Dessy to ask.
And yes, I did pay the bogus fee for one girl to try them on. But at first the consulant wanted me to pay for my other girl, whom they had no samples in her size to try on, to pay just to watch the other bridesmaid try them on! So greedy.
Post # 9
I can’t believe this! Definitely did not pay to look at Dessy dresses. Looked at multiple stores and my Bridesmaid or Best Man dresses were Dessy.
I would start writing some bad reviews on that store. That is the most ludicrous policy I have ever heard of.
Post # 10
That is ridiculous. My bridesmaid dresses aren’t Dessy, but the store we bought my wedding dress at carries them, and I looked at Dessy dresses without paying any fees for my bridesmaids.
Post # 11
My bridesmaids looked at dessy dresses at numerous stores and never were charged to try them on! The only time my store would charge us was if i found a style they didnt have in the store for them to get it but if we didnt order it the money would be applied to whatever dress they got or even the balance of my wedding dress. I would have left and gone to a different store!
Post # 12
I certainly wouldn’t be buying any dresses from that store!
Post # 13
Hmm, this is probably because too many peope were trying on in the store, then buying online for cheaper. Still, that’s ridiculous!
Post # 14
we carry dessy and after six dresses and dont charge anything to try on and look at dresses.
Must be a store policy where you were!
Post # 15
I have to ask, where do you live? I’ve never heard of a store charging to LOOK at dresses, regardless of the brand. But, I can see this occuring in stores in Asia…
My girls did try on Dessy group dresses and no there was no fee.
Post # 16
I just wish the store wouldn’t have lied and blamed it on Dessy. They should have owned up to the fact that it was store policy to prevent trying on dresses and buying them online afterward. I’m sure I still would have paid the fee, as it was the only place to see Dessy dresses within 100 miles of our hometown and we’d already driven there, just to see them.
I won’t be buying them there now, however. I would have, if they hadn’t have been so shady about it. I believe in loyalty and courtesy when someone takes the time to show you dresses. It does take time and effort, I know that. In fact, I went back and bought my bridal gown at the very first store that I tried dresses on. (It did help that they were the cheapest of the two places I tried my gown on at, and WAY, WAY more friendly, but they are further from my house and in a less convenient town.)
So this place lost out on the bigger sale, just to make $25. I hope it was worth it to them.
@yellowshoe: This happened in Oklahoma.