(Closed) Is it normal for a florist to use fake flowers when you paid for real ones?

posted 7 years ago in Flowers
Post # 2
1257 posts
Bumble bee
  • Wedding: October 2014

Your title should answer your question. If you paid for real flowers and there is no mention of anything but real flowers in your contract then that’s not acceptable regardless of reasoning. Now its up to you to decide what you want to do about it. 

Post # 3
770 posts
Busy bee
  • Wedding: September 2013

Flowers: no. Fake leaves: sometimes. 


As for the freshness of the flowers, wedding flowers won’t last as long as if you had a vase arrangement delivered to your house. That’s because fresh flowers can take days to open up and bloom, and florists want wedding flowers to be at the peak of openness/prettiness, so they won’t have as many days of freshness left. When you add the element of being handled and out of water (like your bridal bouquet), it’s even shorter.

The issue with colors could go either way. Maybe they completely messed up, or maybe they substituted for flowers in season/best quality. You could post pictures as well as a description of what you ordered, and we could give you more feedback.  

Post # 4
107 posts
Blushing bee
  • Wedding: February 2015

I agree with the pp, if you paid for real flowers then you should’ve gotten real flowers. I would suggest going to talk to them with your contract in hand, since it seems like a lot of things were not what you had asked for. They might own up to their mistakes and give you a partial refund

Post # 5
11363 posts
Sugar Beekeeper
  • Wedding: June 2015

No. That’s not okay. You need to discuss this with them. But do not bring up the flowers wilting by WEd, as that’s normal and will taint your legitimate issue. They should refund you some money. i used to work at a florist and flowers are really important to me. FRESH flowers. this is a pretty big screw up Unless they put substitutions in your contract. 

Post # 6
10007 posts
Sugar Beekeeper
  • Wedding: August 2012

I would call your florist and express your disapointment in the fake flowers and see what they say. I would leave out anything about them wilting, as that sounds totally normal to me for wedding flowers.

I requested some succulents in our centerpieces, and when it came time to break them down after the wedding I realized they were fake! Honestly I highly doubt anyone noticed, but I was annoyed since they never mentioned they wouldn’t be real. I assume they did it because the succulents basically have no stem and would have been difficult to arrange, but they should have said something.

Post # 7
351 posts
Helper bee

If you paid for Real Flowers, and your contract had no fine print to state otherwise- then you should have recieved real flowers.  I would call the florist and express your dissapointment. This is a huge screw up on your part, especially for the amount that you paid.

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