(Closed) Is it normal for Kay Jewelers to call?

posted 6 years ago in Waiting
Post # 3
148 posts
Blushing bee
  • Wedding: June 2013

@Misslc86:  I don’t want to crush your dreams, but I would say that its not completely unusual.  Sometimes during slow times, they will.  But, having said that, they usually don’t just “cold call.”  If they’re calling, that person has probably been in recently… good luck!

Post # 5
1122 posts
Bumble bee
  • Wedding: August 2014

Kays calls me, and my Fiance. They have called him to remind him that it was time for my ring to be inspected, and they have called me about orders and things. I went in looking at wedding rings, and they remembered exactly what I was looking at and what I was going to do with it ( I was going to customize it). They called to remind me of an event they had that I had been invited to, and I told them I was actually on my way, and when I got there they had the ring I had been looking at out for me to look at, and had all the information for a recent order I had made. I think if he has been in recently, or signed up for something to come in the mail they will probably call and remind him, especially if there is an event or a sale coming up. 🙂

Post # 6
8471 posts
Bumble Beekeeper
  • Wedding: July 2012

My husband has bought me lots of things from Kay, and they never called hiim before. 

Post # 7
350 posts
Helper bee
  • Wedding: September 2013

my ring is from Kay and they have never called (though it might be different store to store)

Post # 8
11233 posts
Sugar Beekeeper
  • Wedding: August 2013

Hm, my rings are from Kay, and the only time they’ve called is when they come in from being inspected/sized/etc.

Post # 9
215 posts
Helper bee
  • Wedding: May 2014

they called me once about coming to their show thing. where they have a jewler and you pick yor stone and setting right there and you usaully get a discount

Post # 10
64 posts
Worker bee
  • Wedding: July 2013

They actually called me the other day to tell my about some promotion they are having the 15 through the 17 I think. I wondered how they got my number because I’ve didn’t remember purchasing anything there before, but I did buy jewerly cleaner there like a year ago so maybe that’s how they got it.


Post # 11
102 posts
Blushing bee

As a former Kay employee, we called everyone who had opened a Kay’s card for every “event” we had going on. I hated making those calls. So, yes, depending on the store, it is fairly common.

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