(Closed) Is it normal for the manufacturer to recast your e-ring without asking?

posted 6 years ago in Rings
Post # 4
Member
2607 posts
Sugar bee
  • Wedding: September 2011

I had my ering re-built due to damage caused while they were re-setting my centre stone.  It turned out even more beautiful than it was originally.

Take a glance through my threads if you want the details.

Post # 5
Member
2440 posts
Buzzing bee
  • Wedding: September 2013

They absolutely should not have tried to recast your ring without your express approval! O.O What the heck

Post # 6
Member
4330 posts
Honey bee
  • Wedding: February 2009

well, if they did, they would likely not have melted down your old ring to do it.  So you should be able to call back, calmly, and say that you want your original ring back.  That ring is your property, and they have no right to destroy it as they do not own it, you do.  If they do not have the original anymore. all the cards are in your corner as thay would mean they essentally stole it from you.

That said, if they are not very good at jewelry design, they may not be able to  get the band to sit flush by casting the band separate.  It is actually not that hard and is totally possible, but I do not know their skill level.

The topic ‘Is it normal for the manufacturer to recast your e-ring without asking?’ is closed to new replies.

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