(Closed) Is thinking about cheating… On our travel agent..!

posted 6 years ago in Destination Weddings
  • poll: Should we find another travel agent?
    No, you chose him to help and it would be rude to go with someone else! : (0 votes)
    Give him the benefit of the doubt and see what he comes up with.. : (2 votes)
    10 %
    Yes, your travel agent should be doing more for you : (17 votes)
    81 %
    Yes, go with a different travel agent on-line (bestdestinationweddings.com) or out of province : (2 votes)
    10 %
  • Post # 3
    3569 posts
    Sugar bee
    • Wedding: April 2013

    Dont stress yourself out about this. Vendors don’t work out for various reasons. I would send him a quick email explaining you want to go in another direction.

    Also find an english speaking vendor based in mexico. Also it would be great if she used to working with internationally brides and doing destination weddings. I think that would work better for you.


    Post # 4
    6741 posts
    Bee Keeper
    • Wedding: June 2014

    I wouldn’t explain anything to him.  I would continue to work with as many travel agents as you can until you find the one that works best for you.  They’re free and make their money off you booking through them, so you can use as many as you’d like until you find one that wants to bust their butt for your business.  Once you’ve finalized your decision, you can let the travel agents know.  I doubt your Maid/Matron of Honor is getting any sort of benefit from using this travel agent, so just let her know once you find another one that you like, that the travel agent she referred to you wasn’t working out.  It sucks, but I can’t see why she’d be upset. 

    Post # 7
    6741 posts
    Bee Keeper
    • Wedding: June 2014

    @1dutchie:  I have heard of that site and I was planning a destination wedding for a while and I did use that site and their travel agent.  She was very pleasant, but not as attentive as I would have liked. Honestly, I haven’t booked anything yet because I don’t know what I want and maybe she sensed that and backed off so I can figure things out.  My Fiance and I wanted two different things for our destination wedding (he wants private, I want a big party at an all inclusive and those two things just don’t match) and turns out, we haven’t booked anything, yet and it’s been months (life got in the way). 

    I don’t think it hurts to shoot them an email, they respond pretty quickly and that forum is probably better for you than this one is when it comes to destination weddings.  Tons of very nice, friendly brides who are super helpful when it comes to planning destination weddings.  Most brides here don’t have destination weddings, so you will probably find more helpful information on that forum. 

    I don’t think there’s anything wrong with not meeting a travel agent face-to-face.  I’m sure you can get across what you need through emails (which create a nice paper trail) and phone conversations. 

    Post # 8
    2874 posts
    Sugar bee
    • Wedding: March 2013

    @1dutchie:  i would post in the bestdestinationwedding.com forum (same address as your website but minus the ‘s’) and ask canadian brides who they went with. You can get a lot of reviews and tips that are so helpful – honestly, that forum has helped me so much on destination wedding specific aspects

    one thing i will add is that gettign links with currency in pesos can be a very good thing.  I know it can be hard to look at them and think in terms of “real” money, but they prices are frequently lower than when quoted in dollars and its not hard to do a foreign money transfer at the bank. this is because they generally use the rate of 10 pesos to one dollar whereas its really about 13. so theyll give two prices eg

    1490 dollars

    14900 pesos   (which is more like 1140 dollars)

    and dont get me started on the places that simply bump up prices in dollars for no reason (above and beyond what i mentioned)

    i would definitely look into other agents because shopping around will get you the best deal. good lcuk!!

    Post # 9
    2359 posts
    Buzzing bee
    • Wedding: September 2012

    I;m not sure if you’re in Toronto, but if you are, our agent is Debbie Brown from flight centre and she is absolutely amazing.  We have been using her for like 4 years.  She is in Pickering right now though at Pickering Town Centre but it’s worth the drive.  

    I say, keep the agent you have now but also go see one or two more and compare.  

    Post # 10
    9954 posts
    Buzzing Beekeeper
    • Wedding: December 2012

    Hi 1dutchie:  sorry to hear that things aren’t going as you wished…

    There are certainly 1000s of possible Destinations & Resorts in the Caribbean… so something for everyone.

    Your Travel Agent / Vacation Planner can certainly help you… but they can’t do all the research for you… I mean ultimately you have to have a few things set down before you can maximize their particular knowledge… I’m guessing from your post that perhaps you haven’t nailed all this down as of yet… so the Vacation Planner (VP) is finding you a bit vague

    You should meet with them with the following info pretty much solid… Dates / Timeframe – Budget – Preferred Locations (be that Islands, or more detailed Destinations… big difference between saying “Jamaica” and saying “Ocho Rios”) – and WHAT Type of vacation / activities you are looking to partake in (hanging at the pool – veggin on the beach – water sports – sightseeing – ziplining / hiking etc).  It is also helpful if you can convey to the VP what level of comfort is your minimum requirement… are you ok with Rustic – Budget – Moderate – or only 5 Star will do ??

    In the end the more info you give the VP the more likely they’ll be able to find a vacation that matches your desires (I am taking it you are looking at All-Inclusives ??)

    — — —

    Lastly, as a Resident of Ontario… you should be aware that although you can certainly shop around on-line or in other locations for deals… that only by dealing with an Ontario Travel Agent will your vacation dollars be truly protected as an Ontario Resident … something we don’t really think about a whole lot… BUT if the Vacation Seller / Charter Co. (such as Sunwing), the Travel Agent, or even the Airline go belly up… your money will be protected by TICO (the Travel Industry Council of Ontario = http://www.tico.ca/consumer-info/compensation-fund.html )

    Hope this helps,

    PS… Mr TTR and I are semi-retired… and we travel oodles.  If you like you can send me a PM and I’ll see if I can’t give you some more detailed advice to whatever Questions / Issues you are having (Can’t promise you I can answer everything… but I can probably point you in the right direction)


    Post # 11
    433 posts
    Helper bee


    My sister is planning a destination wedding and dealing with the agent has been a nightmare.  We have over 50 people going and she didn’t get us any sort of group discount.  She gave me wrong info about the price of a room if sharing with a child, and it ended up costing me more money.  I just wanted to book my trip on Expedia since it was cheaper that way but I went with the agent since my sister was nervous about our rooms being split up or something.  This has been my first experience using a travel agent and it will be my last.  What a waste of time.  They don’t do anything you can’t do yourself with the help of Expedia and TripAdvisor.

    Post # 14
    11271 posts
    Sugar Beekeeper
    • Wedding: April 2012

    @1dutchie:  i would not feel obligated to stick with this travel agent.  he is not doing anything for you.  i know that your time is valuable so to save time, i would call a few places first to see if anyone catches your interest, then you can set up an appointment.

    as for which resort, have you asked around?  got recommendations from other brides/bees?  perhaps start a thread so that bees can give you some ideas.  have you narrowed down location at least?

    Post # 15
    1963 posts
    Buzzing bee
    • Wedding: January 2013

    @1dutchie:  I would 100% say if you are not satisified with what your travel agent is doing now, before he has your business, you will NOT be happy with him once you are stuck with him.

    If I could go back and do one thing differently in my wedding planning process it would be finding a better TA. The one we have has been terrible, I felt initially the same way you did and brushed it off, and she has been one of the factors which has caused the most stress in my planning so far. So, if you are unhappy, go find someone one. Ask them for references. Shop on yelp or bestdestinationwedding.com for people who are happy with their TA. With a Destination Wedding you have to book so much stuff through them, especially if you have a larger group, so it is very important that you are satisfied, and once you book anything you can’t really change who you are dealing with. You do not owe him anything at this point. His job is to help you find a resort, the one thing he absolutely most do to obtain his business (I.e. his paycheck!) and he is not doing it. If he is not doing his job, why should you give him your business?


    Post # 16
    2874 posts
    Sugar bee
    • Wedding: March 2013

    @1dutchie:  yes, its frequently true if you deal with vendors directly. if you deal with a foreign travel agent may be a bit different who knows!  I do think often mexicans get better deals than foreigners,my mexican fi definitely gets better deals than i di, eg one vendor quoted me ‘10,000 pesos normally, 80000 pesos special price’ and when fi got in touch one day later  it was ‘8000 pesos normally, 6000 special price!’


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