Post # 1
Our wedding was in August and the photographer was someone who took portraits of us as children so my family have know him for more than 20 years.He’s a very nice guy and we met him a couple of times before the wedding to make lists of who we wanted group shots of etc. He made everyone feel at ease at our wedding and took some great shots (480 photos in total) For our album choice we had to narrow it down to 90 pictures which was very tough but we knew we were getting a dvd at the end with all the pictures on and were planning to use this to make other albums/prints with the photos not in the main album.
Our album has arrived at my parents’ house (We live in a different country) and they say it is lovely but that the dvd is just a slideshow he has made of the photos and that we cannot print from it. After all the money we paid him, it seems ridiculous to me that we don’t have the right to our own photos. We certainly don’t want to spend any more money printing off pictures from his website. In addition to the album and dvd, we have a “show magazine” with a small version of all the pictures.
Bees, is this normal? SO and I are so disappointed. We had even mentioned to him about printing our own pictures later and he had said the quality would not be as good. When I look back at his original package description it does say viewable dvd, but I just find this crazy, to not own our photos and be able to do what we want with them. Should I bring it up with him and see what he says?
Post # 3
@LaPetiote: I would ask him about it and see if you can get the rights to his pictures. He may charge you more for it or say no.
This was one thing we absolutely made sure of when we booked our photographer- that we get all the pictures and can use them/print them ourselves.
Sorry this happened 🙁
Post # 4
Unfortunately, picture rights are usually a whole different item that has to be negotiated in the package. Most photography packages do not include it as a standard. I would maybe play the whole “we’ve known each other for 20+ years isn’t there something you can do?” card. Sadly though, he is well within his rights if you guys didn’t negotiate the picture rights during contract.
Post # 5
Owning the rights to my photos was what made us choose our photographer, as I think its ridiculous when photographers make you use their services to print.
With the DVD of “viewable pictures” I can see how this would be a slideshow. That said, you can usually look at the contents of the DVD via computer disc reader, and should be able to dig around and find the original files (although I don’t think they’ll be very high quality).
I would definitely contact him and let him know that I was interested in printing out photos, and what the best way to go about it is.
Post # 6
@LaPetiote: I wonder if maybe this is standard? Our photography package was not cheap- no printed photos, album etc. It consisted of only a disc of high res images that we could print freely as we wished, through whichever company we wanted. I forget the photography lingo, but the contract specifically stated that we would own the photos. I guess that is why our pkg was so $$. All the photographer profiles we looked at allowed us to win the photos- our wedding planner said we should look for thag clause in the contract and choose only photographers with that option.
Post # 7
@little_d: That’s the thing, ours was expensive too and we don’t want to spend extra money printing out more pics! As we’ve known this guy so long, we didn’t even really look around for a photographer, we knew he did good work. But this would definitely have been a deal breaker!
Post # 8
@LaPetiote: You don’t have to own the photos to have print rights. That is a mistake many people make in demanding a copyright when most photographers keep the copyright to all photos they take but some provide a print release and files that are printable and that is all you need. It sounds like that was not negotiated in the contract though. What does your contract say about image use/printing?
Post # 9
@LaPetiote: I noticed this a lot when looking for our photographer. Some people were charging hundreds extra for a photo release, and even more money for hi-res photo release.
This was one of the key things I cared about, so we made sure our photographer put it in the contract
Post # 10
What does your contract say? Our photographer sends a DVD slideshow (so we can watch them really big the first time we see them!) and the little…. book thing, but we also get the disc of hi-res images with printing release when our album is finished. It should say in your contract what you were meant to get.
Post # 11
@CaroBee: I just had a reply from our photographer saying they never give out the images due to copyright, the fact that it’s their business to sell reprints and that he’d be worried about his reputation if we printed off dodgy quality photos.
He proposes selling me a disk of high resolution photos for £395 on top of the £ 1800 we paid for his services and our album!
Post # 12
For someone who has been doing pictures for that long, yes. That very much used to be the standard 20 years ago. CD’s were not handed out with the printing rights that long ago.
Have you looked your contract over? It seems like this might have been a misunderstanding on your part which means you may not have a leg to stand on. I agree with another PP that you may be able to ask him if you can pay him more $ for some of the rights to the prints.
Post # 13
@LaPetiote: Well, a couple notes on this…
1. If he gave you the images he would not be giving you the copyright. So he’s not right in that regard.
2. If he starts out saying that he never gives out images “due to copyright” then why is he proposing to do so?
3. That extra amount of money seems pretty standard for what he’s offering.
Post # 14
- Wedding: November 2013 - St. Augustine Beach, FL
What exaclty does your contract say? If it only says DVD of pictures then you’re probably stuck. You have to have the DVD and full rights to reprint. Maybe since he’s a family friend he would be fine with giving you a new DVD and full rights to reprint. Who knows? It’s worth asking.
Post # 15
This is one of the standard models of photography. While DVDs including high-res photos are now OFTEN included in wedding packages (due to demand from brides) a lot of photographers still resist this. They make a lot more money if they don’t include the DVD because you have to buy photos from them at a mark-up, and that is part of their expected profit.
It sounds like, unfortunately, you were just not clear on what you were getting. The fact that he didn’t specify you’d get high-res photos, and that he said you’d get a “viewable” DVD, and that he mentioned that the quality would not be good if you printed them yourself (sounds like he gave you web sized photos to share online) all point to this being his standard practice and you just assumed you’d be getting high-res photos without any support for that assumption.
It does really suck because I totally get why you’d want the high-res photos and would have gone with a photog who provided them if you’d known. I did the same for my wedding (made sure i got high-res photos) and as a photographer I also include them with all my packages because I know it is the way the industry is moving and the best way to be competitive. But that being said it doesn’t sound like your photog did anything wrong here. Sorry 🙁
Post # 16
OP, that’s a lot of money 🙁
Did you , like @LTD418 suggested, play the: “but is there nothing you can do since we’ve known each other for so long”-card?