(Closed) Is this normal? *Ring shopping*

posted 7 years ago in Rings
Post # 2
Member
6331 posts
Bee Keeper

Fiance and I went to one of the mall chain jewelry stores just to browse, knowing we were probably going to get my ring at a local store. I did notice the salesperson was trying to steer me towards their typical rings like halos, etc, even though I was interested in something else. It’s probably because they were just lacking in the e-ring department. It is what it is. Our local store was fantastic though. I hope your mom finds the ring of her dreams! 

Post # 3
Member
3069 posts
Sugar bee
  • Wedding: January 2000

I’ve found most mall jewelry sales people to be nice. This sounds like an aberration. 

It’s too bad they didn’t help your mother better becuase she actually sounds like an easy customer: she knows what she wants and it’s easily do-able.

Tell her to forget about the mall stores and try a couple of family owned jewelers. I won’t guarantee that their front of house people will be nicer, but they might well be.

 

Post # 4
Member
2936 posts
Sugar bee
  • Wedding: July 2015

I went to so many stores before my Fiance and I picked out my ring-and I’m glad I did! When we went to Zales the lady tried to tell me that the i1 diamond that had cracks in it made the diamond unique and I shouldn’t worry about it… (yeah, ok). And when I went to Kay’s they were nice and let me try pretty much everything on, but like Zales their quality wasn’t very good. The sales people always try to make you get what they want to sell. I’m sorry your mom had such a bad experience! I suggest looking online if she knows what she wants. Blue Nile and James Allen are wonderful! I would’ve gotten my ring from them, but my Fiance wanted to buy locally.

Post # 5
Member
64 posts
Worker bee
  • Wedding: May 2015

When I went shopping for rings I encountered heaps of rude staff. In a couple of shops, the assistants didn’t seem willing to help at all, even though there were no one else in the store but me! I remember one lady told me straight up that I should try to look up some rings online to see what I like then come back, after I only tried on 3 in the store. I left immediately. 

I ended up getting my ring designed and one of the reason I settled for the jeweller that I did was because of how patient and friendly the assistant was. No one buys an engagement ring lightly, I wish more jewellers would realise that a bit of patience and understanding could mean a sale worth thousands of dollars. 

Post # 6
Member
2013 posts
Buzzing bee

View original reply
allyfally:  UGH. I sold fine jewelry for a long time, and these were shitty salespeople, and rude! Unfortunately you find this more often in big national chains, as their standards (and pay) tend to be lower. Better salespeople end up going boutique or more upscale for more money. 

That being said, she should NOT feel bad about her budget. That is absolutely enough. I recommend she go to some mid range independently owned or estate stores.

My Fiance spent $500 on my ring, in nyc, and people were rude to him too- he told them I wanted an art deco ring with small diamonds and everyone kept showing him stuff that was modern and wayyyy more money.

Naturally he spent the money at a shop that was nice and gave him what he was actually looking for! My motto was always, “a sale is a sale”. Working within someone’s budget, especially when it’s an emotional item, is like sales 101. It sucks that she had this experience. 

Post # 7
Member
4682 posts
Honey bee

View original reply
allyfally:  Oh my gosh, people suck! This is why the internet is replacing them!

Overstock: Auriya 14k Gold 1/2ct TDW Certified Princess Diamond Solitaire Ring (H-I, SI1-SI2) $1371.99. It isn’t channel set, but maybe she could get a channel set wedding band?

 

Post # 8
Member
8602 posts
Bumble Beekeeper
  • Wedding: September 2015

With her budget I would absolutely help her navigate an online purchase through Adiamor!

Post # 10
Member
1015 posts
Bumble bee
  • Wedding: May 2015

Wow, what an awful bummer for your mom. 🙁 I sometimes think certain people are prejudice against brides who arent in their late 20’s and early 30’s. I agree with the bees who suggested online shopping for your mom, she’ll get a better price and not have to deal with icky sales people.

 

Love the pic of the one you posted! I was going to suggest something with a engraved band. 🙂

Post # 11
Member
2013 posts
Buzzing bee
Post # 13
Member
978 posts
Busy bee
  • Wedding: June 2015

View original reply
allyfally:  Fiance did custom made and it wound up saving some $$. I’m not saying that might be best for your mom his budget was bigger and allowed more options) but it might be something to think about. Also, estate jewelry can be different and affordable.

Post # 15
Member
6586 posts
Bee Keeper
  • Wedding: October 2010

We also had some bad service experiences- the one man at a store was rude after we told him we would not be buying the 20k rings he was showing us. We had at great experience at Reed’s jewelers if they have that in your area.

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