(Closed) Is this worth complaining about? – PICS

posted 8 years ago in Flowers
  • poll: Are these terrible? Would you complain?

    Yes, they are as tacky as you think they are

    No, they look like the photo you took in

    I would go back and complain

    I wouldn't go back and complain

  • Post # 32
    Member
    2449 posts
    Buzzing bee
    • Wedding: November 2013

    @ktcs:  Talk to them first and ask what happened- because yes, as PP poster commented- just because you see a flower in a magazine or want it does NOT mean it’s available- even to a florist- or even if it might be available for order from across the world, it may be ridiculously epxensive.  I used to do wedding flowers, and before that worked for a garden center/florist.

     

    It is possible she just interpretted your vision wrong- or she could have requested soft creams/blush pinks that what you got is what arrived.  It dpends if there’s a market close to you and she can pick them out (a huge wholesaler is right where I live, so I was always able to go and see the flowers I am buying- but MANY places have to phone call and request- which means they are NOT seeing what they get before they arrive).

     

    I’m not excusing the florists mistake- I would have definitely been disappointed.  If the flowers arrived (close to your wedding for freshness) and they weren’t right, she may have not had a choice- and maybe didn’t want to stress you out about it.  It’s not the approach I would have taken- that being said- I have more options since I get to pick the flowers out.

     

    Just talk to them.  Don’t attack- see what’s up and see where the conversation leads.  I do believe if you made the choice to have flowers at your wedding, and you paid for them- you should have something that WAS indeed your vision, and if it wasn’t your vision, it should have wowed the junk out of you- not disappointed you.

    Post # 33
    Member
    1470 posts
    Bumble bee
    • Wedding: March 2014

    Oh man, I would’ve been pissed. Flowers aren’t cheap and that looks nothing like your inspiration pic… 

    You’ve got nothing to lose by calling the florist and complaining. Don’t wait on it because the more time that passes from the day of your wedding to the day you call them, will make a difference in how they’ll handle the situation. Call them ASAP!

    Post # 34
    Member
    476 posts
    Helper bee
    • Wedding: August 2014 - South Bonson Pier & Community Centre

    I felt really bad clicking the “they are as tacky as you think they are” button, but yikes!! i’d be upset to have paid for that.. 

    Post # 35
    Member
    55 posts
    Worker bee
    • Wedding: April 2014

    Now as I hate to admit I don’t like conflict or complaining, I am an avoider, lol.

    But, I can totally see your disappointment and honestly if it was free I would say why bother, but I am sure you paid decent money. My question is did your florist not offer to make a mock up or sample bouquet? I had had someone from a bridal show send me a mockup and I didn’t even have them on the hook!

    Did you have a contract? and does it looks like there’s a clause of the contract you can use to your benefit?

    As much as I hate to say it you should if anything let your voice be heard and at least mention you were less than thrilled and if you have the energy; I’d go further and mention that they didn’t seem to care about your opinon and should have if nothing notified you your preference was not available..

     

    Post # 36
    Member
    7225 posts
    Busy Beekeeper
    • Wedding: December 2012

    If it were me, I’d let it go. There’s no way you can get that moment back.

    However… If you want to persue it, talk to the florist first. Don’t jump over then just say, “Hey, what happened?” Sometimes flowers are not available and they have to make do. A lot of florists try to make your vision happen while making executive decisions, and more often than not it does work out, but sometimes it doesn’t.

    Read over your contract if you had one to see if there is anything you can use.

    Third of all, they’re human and so are you. If you explain yourself reasonably they may go out of their way to make it right with you in whatever way you feel is appropriate.

    I don’t think the flowers were tacky, but they weren’t done right.

    Post # 37
    Member
    849 posts
    Busy bee
    • Wedding: November 2012

    Your wedding was two and a half weeks ago. If you were going to complain, it should have been then. Frankly, I would have made a fuss to the florist within a few days if I was in your shoes.

    The topic ‘Is this worth complaining about? – PICS’ is closed to new replies.

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