- 7 years ago
- Wedding: February 2010
I wanted to write a review for this, but I can’t until I’m actually married. so I thought I’d post a thread to educate others. I wanted to like Isadora’s, I really really did! I love antiques, and I love supporting small local businesses. I don’t want to write a bad review about a small business, but here goes…
my Fiance bought my e-ring from this store. I’m sure the customer service was really friendly and helpful. The design of the ring is absolutely beautiful. but a few things happened that I think are unfortunate:
1. they didn’t offer free resizing. wtf? it’s a vintage ring, it’s not like you get to choose the size. the chances of it fitting the bride are very low! they should offer at least one free resizing! I had to pay $50 for it.
2. every time my Fiance or I came to the store, they would give us a different date that it was from. So, according to which employee you speak to, the ring is from the 20’s, 30’s or 40’s. if they need to give us a ballpark figure on when the ring was made, I wish they would at least all settle on one date and stick to it! each employee telling us a different date made them seem a little disorganized and uninformed.
3. the price: since it was vintage, we had to get it appraised for the insurance company. the ring came back worth only 2/3 of the price he paid for it. let’s just say he overspent by A LOT. and there is no way we can go back and complain– the store that appraised my ring has a policy that they will not appraise it for one whole year, just for this very reason, so we would not go back and use the appraisal to argue with the store. my Fiance feels duped and a little ripped off. it would be OK if it was just a few hundred dollars over the price, but I feel like it being worth 2/3 of the price tag is pretty big.
4. it has chips around the girdle and a visible inclusion on the top. now, I know that not all jewelry stores educate the customer. They just want to sell you a ring. it’s too bad that my Fiance did not do his homework before he went ring shopping, but I still feel like the jewelry store should have at least pointed out the chips so he’d know he was buying a damaged diamond!!
I didn’t discover the chips until months later —I felt them one day when I was running my fingernail over the edge. You have to look really really hard to see them. My Fiance was so bummed out when I told him. He was so crestfallen, I wished I hadn’t told him! of course the store didn’t point out the inclusion, and I haven’t told him either because I don’t want him to get any more angry. There is nothing we can do about it now, so why should I concern him! I love my flawed ring as-is and told my Fiance that it was ok. And really, it was ok until we got that appraisal back. That’s when I got really irked. I just feel like they kind of ripped us off.
Again, I’ll say that I know my Fiance should have done his homework before he went shopping. He’s a very smart guy but he doesn’t know from jewelry! What average guy does, really? But I feel like a good jewelry store should offer education!
Anyway, I still love my flawed ring. but thinking about Isadora’s burns me just a little.
Thanks, I hope this review helps others! And feel free to post if you had a good or bad experience with them! maybe I am the only unhappy customer!