Issues with Jeweler

posted 2 months ago in Rings
  • poll: Should I stay with this jeweler?
    Yes : (0 votes)
    Nope : (29 votes)
    100 %
  • Post # 2
    Member
    28 posts
    Newbee

    Nope, nope, nope. Get a refund and go elsewhere. It’s sad that you’ve waited all this time for nothing with a wedding on the horizon. 

    Post # 3
    Member
    6445 posts
    Bee Keeper
    • Wedding: February 1997

    Ask for a refund and find a new jeweler. They cannot keep their own timelines or be trusted to tell you when/if they change. It has been a month and a half and they have done NOTHING; that’s not okay (unless they had told you it would be that long). Don’t trust them further when they’ve broken that trust twice already.

    Post # 4
    Member
    583 posts
    Busy bee

    I’m constantly astounded by the lack of professionalism with businesses in general but particularly in the jewelry/wedding world. There is just zero excuse for poor communication and if they’re dropping the ball in one area…where else is that happening? Pass. 

    Post # 6
    Member
    3089 posts
    Sugar bee
    • Wedding: March 2006

    Not a single bit of effort has been put into you as a customer. ZERO work has been done on your ring. Aside from taking your money, of course. 

    Get a refund and go elsewhere. Then blast them on Google, Yelp, etc. 

    Post # 7
    Member
    639 posts
    Busy bee
    • Wedding: October 2020

    I would get a refund and go elsewhere. I can tell you from personal experience that is is very stressful to have poor communication from a jeweler, even if the end product ends up perfect. 

    Post # 8
    Member
    1137 posts
    Bumble bee

    Definitely get a refund and find another jeweler. I wouldn’t reward a business like this with my patronage in general principle, but I also wouldn’t want to chance them ruining my jewelry. Whatever you do, don’t give them your engagement ring. 

    Post # 9
    Member
    56 posts
    Worker bee
    • Wedding: December 2019

    I would get a refund and take your business elsewhere.  They obviously do not care about their customers, and I think it is risky to stick with them.  What if your ring isn’t ready before the wedding? There are plenty of other jewelers who I’m sure would love your business.

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