Post # 1
We booked a photographer for our wedding and recently had our engagement shoot. Prior to the shoot I sent her pictures of what I was looking for. I wanted sunrise/sunset shots in terms of lighting, but was pretty open minded to anything else. I asked her what spot she would recommend assuming she had her favorites from prior shoots and she named two parks.
First she suggested we meet at “7:00 am” which I thought odd because sunrise at the time was about 6:00 am. Not thrilled, but I figured she wanted to take the pictures during the golden hour. Not what I had in mind, but I figured she was a professional and knew what she was doing.
The day of the shoot we arrived at the location at about ten to 7:00. She arrived 30 minutes late at approximately 7:30. She then asked me where we should go. She had never been to the park she recommended, so I’m thinking why in the heck would you recommend a place an hour’s drive away you had never been to? The park was HUGE and it was easy to get lost, so I understood her being late, but not being familiar with the location you recommended?
By now I am just determined to make the best of it. She had no other supplies outside of her camera. I mean nothing at all. She is about 4 ft12 – 5 ft tall. My fiancé is 6’4 and I am 5’5. I really don’t care how tall she is however, ALL of her shots were taken from her height or lower since she bent down a lot. I mean every single one! I’ve seen photographers use portable ladders and such to get certain shots at weddings ect and I thought she would have done the same. On top of all that, I had to remind her that she didn’t get any pictures of my engagement ring. My fiancé using flowers around the area put a beautiful arrangement together which he placed my ring on top of for her shots.
We asked her when we would get the pictures back since I needed to order my save-a-dates within a certain time frame. She assured me I would get them back “in two weeks.” It is now 3 weeks later and nothing. That doesn’t bother me so much, what bothers me is I emailed her after the 2 weeks had passed to get a timeframe for our pictures and I STILL haven’t received a reply. I’m fine if more time is needed; things happen we can’t control but no response at all? This photographer is a full time photographer with her own storefront costing us $4000, she is not someone taking pictures as a hobby. I just expected so much more.
Now I don’t want to be bothered with her at all and have already scheduled an appointment with another photographer in 2 weeks. Are my expectations too high? Is this the norm? I’ve never hired a photographer before so I am not sure what to think. Has anyone had similar situations? How did you handle it? Wedding planning is stressful enough without this.
Post # 2
She’s the pits. Cut your losses and move on.
Post # 3
snowball543: When do you have to order your STD’s?? Do you still have time? I would wait to see how the photos turn out. Has she given you a sneak pea? Your issues might be non-issues when you see the photos. I would try and contact her again maybe something came up 🙂
Post # 4
snowball543: I def say find someone else! You don’t need any added stress , especially during your wedding. If she’s giving you a “preview” now of how she works, move on!
Post # 5
I would definitely cut my losses. Our wedding and engagement photo package was $3000. That covers two photographers. They also had an assistant to help with lighting. Our photographers we met with us first, went over their process of how they do things. We also discussed ideas of where to shoot the photos for the engagement shoot. They emphasized that the place should make sense to us and be somewhere that we love. As for the actual shoot, they definitely improvised using the settings and lighting around us. They made us feel very comfortable and directed us where to stand how to post and explain how to “fake kiss.” They were really fun and easy to work with. And we were very happy with the pictures that we received back. Now, I was initially thinking that I would have a few more close-up shots then we actually came out with but besides that I couldn’t complain. They made sure they got shots of the engagement ring and us in a variety of poses in front of different settings in the park we were at. At the wedding they made sure they were totally organized and had a complete list of which shots needed to be taken to include formals and casual shots. They listen to us and even helped during the reception running interference for us LOL. They did a great job, and we are considering using them again for maternity pictures and possible newborn pictures. They happen to do a variety of family and wedding shoots.
We we had a good experience because they were organized, on time and knew what they were doing. If you don’t feel comfortable with how she managed the engagement shoot, you may ultimately not be happy with your wedding pictures either. I probably follow up with her on the engagement pictures. If you’re happy with them and want to keep her then fine. However if you’re uncertain about her process, aren’t happy with the pictures, I just don’t feel comfortable with her, I would probably cut your losses and find a new photographer.
When you interview photographers try to get an idea of their personality, how they work, how organized are they, ask him about the whole process timelines etc.
And be sure to read a lot of reviews online about that photographer. Look for good and bad reviews. I would also ask around with friends and family and maybe even Facebook friends for recommendations for new photographers. Word-of-mouth says a lot… And in addition if somebody refers you it’s possible you could get a referral discount. Who knows.
Post # 6
I don’t typically shoot the ring by itself at an engagement shoot. I focus on the couple, and then do a ring shot on the wedding day. I also carry a lot more lenses on me on the wedding day (like a macro for detail shots), which I wouldn’t carry for one photo since they’re not light. I’ve also never brought a ladder, but that’s just me. Normally I would agree with SonyaZach87, and say that maybe after seeing the photos your issues might be non-issues, but what concerns me is that it’s been a week since she said they’d be ready (which in my mind, isn’t enough time for alarm.. I personally would have shot her another e-mail incase your original one was missed which can happen) and you’ve already scheduled another appointment with another photographer.. so I wouldn’t use her anymore. You’ve already checked out, and a good relationship is important on the wedding day. You’re going to be picking her apart, which isn’t going to be good for either of you. 🙂
Post # 7
snowball543: Definitly get a new one!
There are so many more passionate ones. Photographers are a dime a dozen. Get one thats a better fit for you.
Post # 8
Eep. So much not good-ness.
What city are you in? Maybe the Bee community can help recommend a good replacement photog.
— Though, maybe the photos will turn out better than expected? (Though she should have responded to your email by now.)
Hope it all gets sorted soon!
Post # 9
snowball543: She isn’t good enough. She missed the best light and was unprepared, and then missed her own deadline. You will do far better!