James Allen rings?

posted 2 years ago in Rings
Post # 2
Member
393 posts
Helper bee
  • Wedding: June 2018 - Porta, Asbury Park NJ

My diamond and original setting is from James Allen. Their service was wonderful and they were very helpful when I was picking out my diamond. My diamond is a 1.31 H VS1 GIA certifiesd cushion diamond. I had a custom halo added to my setting for Christmas by a local jeweler. It looks a little different now. I highly recommend James Allen though. You’ll save a lot of money and get a better quality diamond for your money. 

Original setting 

New 

Post # 3
Member
74 posts
Worker bee
  • Wedding: August 2018

My Fiance bought my ring from James Allen.  The quality is great, I would definitely recommend them!

Post # 4
Member
93 posts
Worker bee

I have one. It was good quality albiet too big and I didn’t get it resized. 

I ordered my wedding ring there during the Black Friday sale and they did not send me the correct ring. I ordered 2.5mm and they sent me 2.0mm, which is an obvious price difference from what I paid. They were rude and arguing with me on the phone about it until I sent in a picture to compare because I have two (one from a previous order on my fiance’s account that was too large and we returned). 

Anyway, I still haven’t received the correct ring from them and I’m hoping it comes in the next couple weeks before my wedding. I don’t plan to order from them again after that experience.

 

Post # 5
Member
660 posts
Busy bee
  • Wedding: May 2018

We are very happy with them. Their prices are unbelievable good and you can have a good look at what your buying. They will show you the diamonds on skype as well if you have narrowed it down. I just love my diamond and the setting as well. And we bought our weddingsbands there, too. Black Friday sale. We bought a bunch to try them out. We returned the ones we didn’t choose without any problems and sent in the ones we want to keep to have them engraved. As it’s part of their service. They will take your ring for service, polishing and redipping as often as you want. Your diamond is insured through them even if you dont have it check with them regularly. My fiancé really liked their service. I dealt with them half the time with the bands. I didn’t find them too accommodating but hey whatever. Those bands where so cheap… no way I would have let that deal go. (Also I am from a different culture so what i find friendly or not might be a whole different story – I am weirded out every time I hear my fiancé talk to a service hotline in the US). What counts in the end that I love love love my stone, my setting and our bands! 😍 

What I found rude was their return policy of 30 days. We live overseas and usps takes a bit more time to deliver overseas. They wouldn’t budge on the 30 days. Not that i need 30 days but it was Black Friday and cyber Monday followed by the Christmas crazy. There was a good chance that we’d miss the time window all together. They could have agreed on an extended return time for military. There was also a problem with getting the more expensive e-ring over here and avoiding going through national customs. Wasn’t their fault though… but again if the ring wouldn’t have fit or something we’d missed their 30 day window for returns and exchange. 

The band won’t go with the ering but will be worn on my right hand. I’ll get an eternity ring for the left hand but that one I probably wont buy at JA. I’ve seen it cheaper elsewhere and JA won’t offer a quarter size in these bands  

Post # 6
Member
2279 posts
Buzzing bee
  • Wedding: July 2014

My diamond is from JA, but not the setting. It is a 1.7 ct, K, SI1, triple X.  I had a good experience with them.  I love that you can view the diamonds through 360 view.  

Post # 7
Member
3 posts
Wannabee

My fiancé went with James Allen and he was extremely happy with the quality and service, and I’m extremely happy with my ring! 😊

Post # 8
Member
1062 posts
Bumble bee

Darling Husband bought my ering and wedding band from JA. Great experience. Great quality too. 

I’d recommend them to anyone. 

(also living in another state meant he avoided paying sales tax! HUGE BONUS!)

Post # 9
Member
114 posts
Blushing bee
  • Wedding: February 2018

Good to hear the great reviews of James Allen here.  How long did it take from the time you ordered until shipment?   Also, were you able to see a pic of the finished product before they shipped it?  

My Fiance ordered mine on Sat Dec 30 & at that time they said it would ship Jan 5.  He went to the website today and the ring was in production and estimated ship date was a week from today (Jan 9).  I’m just so anxious and excited for it to be here.

Post # 10
Member
630 posts
Busy bee
  • Wedding: October 2018

 

We were very happy with James Allen.   We waited almost a month for my ring but only because the original diamond had a feather flaw that jeopardized the stone during mounting.  It took us another week to pick a new stone and at that point we were starting the whole process over again.  It was one of the longest months of my life but so worth the wait!

Post # 11
Member
114 posts
Blushing bee
  • Wedding: February 2018

Goirishgrl :  I am worried about this a bit.  My stone has a feather around the spot where the prong will be.  So I hope nothing happens.  My wedding is just over a month away so there’s not much time to waste.  

Post # 13
Member
66 posts
Worker bee

Beautiful rings ladies! I got my James Allen sparkler on Christmas eve morning!

My Fiance was super impressed with their response time and helpfullness. We are looking at getting our bands from them as well .

 

 Sorry for the large sideways pic!

 

Post # 14
Member
271 posts
Helper bee
  • Wedding: November 2017

I got the setting from James Allen for $300 off on Valentine’s Day special- I got the diamond from Wonder Jewelers (Triple X GIA G color 1.2ct rb) and Fred Meyer jewelers set the stone in the setting for us. James Allen’s setting was literally perfect and they did the engraving I asked for and had it ready by the time I needed it. Great experience! 

Post # 15
Member
445 posts
Helper bee
  • Wedding: August 2019

IMG_51093

Can’t believe I haven’t posted on this thread yet! I love my James Allen ring and we had a really smooth experience shopping with them.

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